• Job Description

  Req#: 32503

  Thanks for your interest in Children's Mercy!

  Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

  Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

  Overview

  The EPMO Project Manager serves as a project management expert, and leader of large scale, complex enterprise technical and/or operational projects. This role fulfills and key need by enabling and serving as a catalyst for change for the EPMO, the organization, patients, and families. This person will be accountable for creating plans using appropriate frameworks (e.g. PMI/waterfall, Agile), collaborating with multiple technical, clinical, and/or business stakeholders to create, maintain and manage plans, coordinate with vendors on external deliverables, manage issues/risks/decisions and associated mitigation plans, manage project budgets and deliver project objectives. This role has primary accountability for effectiveness and quality in delivery of project components, such as Charter/Scope and Project Schedules. The EPMO Project Manager collaborates with cross-functional teams to deliver complex project deliverables, including technical hardware and software, and supports organizational objectives to enhance the patient experience and clinical enterprise-wide projects. The role provides consultation, education and coaching on Project Management fundamentals, as well as report status to all levels of leadership as required. Also works with peers and leadership on continuous improvement efforts for project management tools, processes, and templates.

  At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

  Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

  Responsibilities

  Leadership:

  • Confident in leading others
  • Able to tactfully hold team members accountable for their tasks
  • Demonstrates use of diplomacy skills including mediation, negotiation, inclusivity, and influencing
  • Consistently demonstrates clear and concise communication priorities
  • Builds strong relationships with team members and customers
  • Holds customer needs and requirements a top priority, including patients/families, internal customers in various functional departments

  Project Management:

  • Determines appropriate project management framework and approach
  • Collaborates with stakeholders and creates quality, accurate, and complete Project documentation, including but not limited to charter/scope documents, schedules, communication plans, risk/issues, training plans, budget management, QA/test plans, status reports, and implementation (go-live) plans
  • Maintains, in collaboration with others as necessary, all deliverables required for project delivery
  • Collaborates with team members to deliver project objectives, including Technical and Clinical team resources, as well as internal and/or external stakeholders, clinical units, administrative units, procurement/purchasing, third party vendors, and suppliers
  • Independently plans, scopes, leads, facilitates, and implements high-complexity enterprise-level projects
  • Drives projects to completion within expected time frames overall; completes standard project documentation for all projects in a timely manner
  • Proactively identifies project delays and risks; effectively mitigates project delays and risks, including identification of key resources needed and organizational constraints
  • Creates project schedules and understands critical path and critical dependencies (successors and predecessors) within a project plan
  • Uses critical thinking skills to think through escalation paths and leadership involvement and communicates appropriately
  • Escalates to leadership with appropriate details in a timely manner
  • Facilitates meetings and manages expectations for the delivery of the project
  • Keeps project information and goals current to enable accurate dashboards/metrics and effectively measure progress and quality
  • Remains current in project management approaches, tools, processes, including certifications

  Communication / Relationships:

  • Consistently presumes "positive intent" in the perceived behaviors of others and seeks to resolve conflicts directly before involving superiors
  • Keeps customer needs and requirements at top of mind; customers include (but not limited to): patients/families, internal customers in various functional departments
  • Consistently demonstrates the following communication skills: active listening, building relationships based on trust and respect, setting clear priorities and clearly communicating them, enabling team collaboration through meetings and facilitation of electronic “connection points,” and conveying or re-directing the team to CMH’s mission and vision
  • Maintains good rapport and cooperative relationships with colleagues and approaches conflict in a constructive manner helping to identify problems, offer solutions, and participate in their resolution

  Qualifications

  • Bachelor's Degree and 5-7 years experience Healthcare IT experience in hospital, ambulatory, or technology vendor preferred OR
  • High School diploma, or equivalent, and 7 or more years experience. Project Management experience; 9 years preferred
  • HIMSS Certification Preferred
  • Project Management Professional (PMP) and/or Agile certification Preferred

  Benefits at Children's Mercy

  The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

  Learn more about Children’s Mercy benefits.

  Starting Pay

  Our pay ranges are market competitive. The pay range for this job begins at $37.71/hr, but your offer will be determined based on your education and experience.

  Remote Work/Work from Home

  This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children’s Mercy location. The incumbent must live in the Kansas City metro area.

  EEO Employer/Disabled/Vet

  Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

  Our commitment to Diversity & Inclusion

  CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

  If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.

• About the company

  Children's Mercy Hospital is a 386-bed comprehensive pediatric medical center in Kansas City, Missouri, that integrates clinical care, research and medical education to provide care for pediatric patients from birth through adulthood.

Notice