Employer Industry: Home Healthcare Services

Why consider this job opportunity:
- Salary up to $21.00 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on the lives of seniors and at-risk populations
- Comprehensive training and development for new products and technologies
- Fixed schedule with weekends off for work-life balance

What to Expect (Job Responsibilities):
- Manage inbound and outbound technical support calls for subscribers and their families
- Troubleshoot technical issues while minimizing equipment replacements
- Identify and escalate equipment malfunction trends as needed
- Adhere to troubleshooting and replacement procedures for various business models
- Maintain organization and motivation to resolve maintenance issues promptly

What is Required (Qualifications):
- Minimum 1 year of call center experience; strong technical support skills preferred
- High School Diploma or GED required
- Ability to manage multiple priorities effectively
- Excellent customer service skills, both over the phone and via email
- Proficiency in oral and written communication skills; second language desired

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service or technical support role
- Familiarity with navigating multiple computer applications simultaneously
- Coachable attitude with a willingness to improve and learn

#HomeHealthcare #CustomerService #TechnicalSupport #CareerOpportunity #HealthAndSafety

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