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Job Description
- Req#: ERPAD001252
- Play a key role as a Microsoft Dynamics technical expert and system administrator
- Develop a strong working knowledge of the functional design of the Microsoft Dynamics 365 platform across all transactional modules
- Collaborate with developers, integrators, and business partners on system enhancements/upgrades
- Identify continuous improvement opportunities for assigned systems and processes
- Work collaboratively with team members to troubleshoot and resolve Finance and Operations/ERP issues
- Triage and fulfill incoming support requests
- Manage security roles: create, view, modify and delete role definitions.
- Create and maintain documentation of new processes and system implementations. Provide general knowledge sharing with the team
- Ensure compliance with IT policies and procedures
- Report writing and Form setup for D365
- Provide technical expertise to the Dynamics 365 implementation team
- 3 Years’ experience supporting Microsoft Dynamics 365 Finance and Operations or Dynamics AX platforms
- Demonstrated experience in Microsoft Dynamics design, custom configuration, and integration
- Knowledge of D365 or AX Infrastructure Support and Microsoft Dynamics deployments
- Experience in: Implementations, D365 Upgrades, Migrations, Installation, End-User Training, User Training, IT/Admin Training, Pre, and Post Go-Live Support
- Possess excellent oral and written communication skills
- Highly detail-oriented and organized with strong analytical and critical thinking skills
- Must be highly motivated and work well both independently and collaboratively
- Excellent time management skills with the ability to multitask, prioritize, and work in a fast-paced environment to meet assigned deadlines
- SQL administration and query writing
- Experience working with Azure and Data Warehousing
- Experience with writing SSRS report writing, PowerBI, Devops, and Power Platform
- Experience with maintaining Sarbanes-Oxley compliance
Primary Duties and Responsibilities:
Requirements for Position:
Desired Skills:
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