Texas Department of Public Safety
ERS - Business Analyst II - III - (Job Number: 00033753)
This job is now closed
Job Description
- Req#: 49657
Main Office (327-100001) (327TX-100001)
200 E 18th Street
Austin, 78701
!*!Seeking Business Analysts to perform complex (journey-level) to advanced (senior-level) analysis work. Work involves coordinating the gathering, development, and documentation of user requirements; and the review, assessment, and development of business processes. Provides consulting support to assigned areas of the organization for business-IT strategy development, solution discovery, service management, risk management, and relationship management.
Essential Responsibilities include, but are not limited to:
· Identify opportunities for improving business processes to be more efficient or effective and assist in the business case vetting and preparation of proposals for information management efforts.
· Coordinate the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
· Focus on business value to develop ideas, including awareness of industry trends, risk assessments, business continuity, and business capability requirements.
· Coordinate and/or analyze user requirements, procedures, and problems to automate or improve existing systems; and coordinate and/or analyze computer system capabilities, workflow, and scheduling limitations.
· Coordinate the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation.
· Coordinate with outside vendors and contractors to complete projects and service requests; and defines, assigns, and evaluates their work.
· Identify potential project risks and difficulties, and designs strategies to mitigate or avoid them.
· Review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and provides comments and suggestions to document owners.
As a Business Analyst III, will complete all functions of a Business Analyst II and also:
· Partner with business leadership to plan new joint initiatives, evaluate proposals, and determine how they fit into business capability roadmaps and priorities.
· Partner with the project/program/portfolio management organization (PMO) to ensure a healthy and well-managed initiative portfolio.
· Correlate business value and priorities to planning activities and goal-setting.
· May develop training curriculum and conduct formal system training sessions.
· Leads and coordinates process change requests; and manage a project’s scope, acceptance, installation, and deployment.
Other Information: ERS operates in a hybrid work environment, with flexible work schedules available to all employees. This position may require access to privileged, confidential, or sensitive data. ERS will conduct either a TXDPS or FBI criminal history check on all new hires. For more information about this policy inquiries can be made to employment@ers.texas.gov.
Military Occupational Specialty Codes:
Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty (https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Human Resources at employment@ers.texas.gov with questions or for additional information.
How to Apply: Ready to join the dedicated, customer-focused team at ERS? Submit the following to the ERS Human Resources Office by 5 P.M. on the closing date:
· A State of Texas Application for Employment submitted online through CAPPS Recruit.
o Use the link below to create a CAPPS Recruit account and build your profile on the “My JobPage” tab in the upper left corner of the screen.
https://capps.taleo.net/careersection/327/jobsearch.ftl?lang=en
o Once your profile is complete, click on the “Job Search” tab in the upper left corner of the screen to view available career opportunities and submit your application.
o Note: Resumes will be accepted only as supplements to a State of Texas Application for Employment.
Applications submitted through Work in Texas:
If you apply for an ERS position via Work in Texas https://www.workintexas.com/vosnet/Default.aspx, you will also need to complete a supplemental questions form. For more details, refer to the instructions in the email you receive from CAPPS Recruit.
Please contact a Human Resources representative if you need assistance or require accommodation during the application process.
Email: Employment@ers.texas.gov Web: www.ers.texas.gov
Relay Texas TDD: (800) 735-2989
LinkedIn: https://www.linkedin.com/company/employees-retirement-system-of-texas/
!*!Required Minimum Qualifications:
Your application for employment must reflect how you meet each of the following minimum qualifications:
1) Graduation from an accredited four-year college or university with major coursework in business administration or management information systems is preferred. Each year of related experience over the required minimum may be substituted for one year (30 semester hours) of college credit.
2) Four (4) to five (5) years (depending on classification) of experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the software development life cycle (SDLC).
3) Four (4) to five (5) years of experience (depending on classification) leading simple and complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience.
4) Four (4) to five (5) years of experience (depending on classification) performing a liaison role between functional and technical teams.
5) Four (4) to five (5) years of experience (depending on classification) leading project teams and/or operational and strategic organizational efforts that involved managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors and delegating tasks.
Preferred Qualifications:
Your application for employment should reflect how you meet the following preferred qualifications:
6) Technical expertise in business systems analysis, system configuration, information security, and internal control frameworks.
7) Technical expertise and experience with reporting databases, database design development, data modeling, mapping, analysis and governance; skilled in SQL.
8) Technical expertise conducting enterprise business analysis such as problem/opportunity analysis, business case and business architecture development, feasibility studies and comprehensive risk assessments supporting value-based decision-making.
9) Technical expertise crafting comprehensive system-level documentation, system implementation standards and training materials for users with varied levels of technical understanding.
10) Masters of Business of Administration (MBA), CCBA, CBAP, CSM, CSPO, PMI-PBA, PMP, ITIL, ICGB, or related.
PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
About the company
Texas is a state in the South Central region of the United States.