• Job Description

  Req#: C9242-25-0093?language=en&page=649&sort=publicationDateDesc

  Job summary

  The North West Ambulance Service is looking for an Administrator to join them as part of the sustainability team to support the Trust with the drive towards a net zero NHS. This post will be based within the Estates Department .

  This role is a great opportunity for an enthusiastic team player who has a track record of delivering excellent customer service.

  Main duties of the job

  The team is looking for applicants who effectively communicate; face to face, by phone and in writing with a wide range of people including staff and external stakeholders such as partner organisations and sub-contractors.

  Applicants will need to be able to work in a fast paced environment, able to show initiative and prioritise their own workload as well as being a strong administrator familiar with using multiple software applications.

  Interviews will be held at our Broughton Offices on either the 11th or the 13th June.

  About us

  North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

  Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

  Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

  We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

  Details

  Date posted

  07 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year Per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  242-4668

  Job locations

  Broughton HQ

  Preston

  PR3 5LN

  
  

  Job description

  Job responsibilities

  Please ensure that you have fully read the job description and person specification before applying for this role.

  Job description

  Job responsibilities

  Please ensure that you have fully read the job description and person specification before applying for this role.

  Person Specification

  Experience and work achievements

  Essential

  • Educated to a minimum of GCSE level in 5 subjects including literacy and numeracy or equivalent.
  • NVQ 3 in Business Administration or IM&T or equivalent experience
  • Evidence of continual professional development

  Desirable

  • European Computer Driving License or equivalent.

  Skills and abilities

  Essential

  • Minimum of 1 years experience of working within an Administration capacity.
  • Excellent customer care skills
  • Knowledge of full range of office procedures, software programmes acquired through NVQ III in Business Administration and ECDL including advanced keyboard skills and Microsoft Office.
  • Experience of minute taking
  • Possess a full driving licence

  Desirable

  • Experience of working within a helpdesk/customer service environment.
  • Knowledge of a Computer Aided Facility Management (CAFM) system
  • Experience of working in the NHS and /or building trades.
  • Health and Safety knowledge

  Personal attributes

  Essential

  • Ability to work independently, using own initiative and to tight deadlines
  • Assertiveness
  • Confident Manner
  • Diplomacy
  • Flexibility
  • Excellent verbal/listening skills
  • Committed to continuing personal development
  • Ability to work well within a team

  Person Specification

  Experience and work achievements

  Essential

  • Educated to a minimum of GCSE level in 5 subjects including literacy and numeracy or equivalent.
  • NVQ 3 in Business Administration or IM&T or equivalent experience
  • Evidence of continual professional development

  Desirable

  • European Computer Driving License or equivalent.

  Skills and abilities

  Essential

  • Minimum of 1 years experience of working within an Administration capacity.
  • Excellent customer care skills
  • Knowledge of full range of office procedures, software programmes acquired through NVQ III in Business Administration and ECDL including advanced keyboard skills and Microsoft Office.
  • Experience of minute taking
  • Possess a full driving licence

  Desirable

  • Experience of working within a helpdesk/customer service environment.
  • Knowledge of a Computer Aided Facility Management (CAFM) system
  • Experience of working in the NHS and /or building trades.
  • Health and Safety knowledge

  Personal attributes

  Essential

  • Ability to work independently, using own initiative and to tight deadlines
  • Assertiveness
  • Confident Manner
  • Diplomacy
  • Flexibility
  • Excellent verbal/listening skills
  • Committed to continuing personal development
  • Ability to work well within a team

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  North West Ambulance Service NHS Trust

  Address

  Broughton HQ

  Preston

  PR3 5LN

  
  

  Employer's website

  https://www.nwas.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  North West Ambulance Service NHS Trust

  Address

  Broughton HQ

  Preston

  PR3 5LN

  
  

  Employer's website

  https://www.nwas.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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