• Job Description

  Req#: J0072318

  At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

  We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

  Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

  Estimates Associate, Crozier

  Do you believe art has the power to change the way we see the world? If so, you understand the important role of everyone who touches art in all its forms, and we’d welcome your application to join Crozier Fine Arts’ dynamic and growing team.

  We aim to be the primary service provider for the people and entities responsible for the care, movement, and long-term preservation of art and culture.

  To that end, our Estimates Associates are responsible for providing new and business-to-business clients with estimated costs and execution of regional, domestic, and international services. The general responsibilities include estimation and execution of projects, while working in partnership with our Project Managers and Commercial Team.

  What we offer:

  • Medical, Dental, and Vision Insurance available immediately
  • 7 Paid Holidays
  • Fidelity 401(k) with Company Match
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • Referral Bonuses

  The Successful Candidate Will:

  • Manage inbound [web or call] client requests as well as B2B Clients
  • Lead evaluation and client research
  • Onboarding New Clients - Knowledgeable about the Crozier suite of storage and services solutions
  • Basic SFDC [SalesForce] opportunities entry and lead pass where appropriate following the Sales Deployment Guidelines
  • Utilize tariff and existing pricing tools approach to build estimates for regional, domestic and international services
  • Booked job task entry and maintenance [dates, tasks, subtasks, expenses and paperwork]
  • Provide clear and concise directives to operating depts and third party vendors
  • Manage costs and ensure projects are delivered within or on budget, subject to scope change
  • Maintain operations and financial compliance, as well as uphold Project Management standards
  • Support Project Managers with standard estimates generation for overflow requests or by need basis
  • Consult or pass to Project Management or specialist function for problem solving, change management and escalation where appropriate
  • Provide the highest level of client experience
  • Utilize problem-solving abilities if changes to the project occur – work through issue resolution to completion, delegating or escalating when necessary
  • Provide the highest level of client experience

  Core Responsibilities:

  • New Client Onboarding / introduction and growth
  • Project pricing
  • Opportunity Facilitation
  • Project Management support

  Skills and Behaviors:

  • 1-2 years experience in a providing estimates and/or services across a wide variety of art services and shipping needs
  • Knowledge and passion for all things art related, including the latest industry advancements •
  • Proven team player with a track record of strong client relations
  • Ability to work effectively and collaboratively across several teams/departments
  • Strong work ethic with an ability to manage workload while efficiently and effectively prioritizing responsibilities to meet deadlines
  • Excellent communication skills – both written and verbal
  • Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment
  • Strong organizational, analytical, and time management skills
  • Strategic thinker who is solutions-oriented and proactive in problem solving
  • Salesforce CRM and International Shipping experience recommended, but not required.

  What’s In It For You?

  • Be part of an ever evolving global organization focused on transformation and innovation
  • A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
  • Global connectivity to learn from 26,000+ teammates across 52 countries
  • Be part of a winning team who embrace diversity, inclusion, and our differences
  • Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement

  #WN

  Reasonably expected salary range: $58,900.00 - $73,600.00

  Category: Sales Operations Group

• About the company

  Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers.

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