• Job Description

  Req#: JR-115761

  Are you looking for a new opportunity where you can develop in a diverse and international company? Would you like to challenge yourself in a dynamic environment where you can get familiar with all area of sales operations activities? Read further and apply today! Please note that the position will be hired through a workforce agency.

  Sony is looking for new colleagues to the role of European Sales Support Specialist on Junior & Medior level.

  The Sales Business Operation Europe team based in Budapest provides administrative services for Sony’s all European offices in various languages. English is the main language of communication and depending on the country you support, you might use another European language, such as German, Italian, Spanish, French.

  If this sounds like your next career move, we are looking forward to receive your application in English!

  You will be responsible for:

  Order management

  • Sales order creation

  • Order management

  • Change / cancel sales orders based on requests

  • Change individual delivery priorities based on a pre-defined matrix

  • Monitor and handle order pricing related to sales activities

  Disputes

  • Resolve Delivery, Pricing, and Sales Investment claims of the customers

  • Administrate dispute resolution in SAP’s dedicated tool

  Credits and Debits

  • Create credit and debit notes based on customer claims, sales/marketing requests

  • Manage stock compensation workflow in case of list price reductions

  Pricing

  • Run regular reports and reviews, initiate changes and corrections in the master records accordingly

  • Enter list prices and activity prices based on business’ request

  Reporting

  • Create ad hoc and regular reports for all the above areas

  Communication

  • Ensure smooth and transparent communication related to these activities across the Sony organization as well as towards customers and logistic service providers

  You will bring:

  • University Degree

  • Excellent knowledge of spoken and written English (Knowledge of additional European language would be beneficial eg. German, Italian, Spanish, French)

  • Good Excel Skills

  • SAP knowledge

  • Customer service focus

  • Precise and focused when delivering a task

  • Reliable and committed to complete assigned duties

  • Responsibility and quality orientation by maintaining service level

  • Ability to learn quickly complex systems and processes

  What you can expect from us:

  • Cafeteria and annual bonus payment

  • Flexible and hybrid working solutions

  • Extensive learning and development opportunities

  • Physical and mental health programs

  • Private Healthcare Insurance

  • A dynamic and international work environment

  • Wide overview and exposures of other departments within Sony

  • An environment that cultivates diversity, innovation and change

  Life at Sony

  We ensure competitive salaries and benefits by using established benchmarking. We encourage healthy work-life balance supported by hybrid and flexible working policies. We are a positive community who dream big together, respect each other, and enjoy a collaborative culture.

  We like to celebrate our colleagues who make a real difference using our recognition platform. We also provide access to numerous services and platforms for all aspects of wellbeing. We listen to our people through conversations and surveys, respect their suggestions, then act on them. We also provide allowances for volunteering days so that our staff can support the causes they are most passionate about.

  You can build your career around you with our fantastic range of learning & personal development programs to enhance your skills. We also encourage our staff to try exciting new roles, in a wide range of countries, with a supportive mobility team to support you if you take that leap!

  Your new office

  Based at the Budapest office, you will enjoy a modern, vibrant and diverse working environment with lots of social and charity events to be part of and enjoy a sense of belonging. We have an onsite canteen with a wide range of healthy options, a café, and free coffee/tea in the office kitchens. The office is easily reachable by public transportation. You can enjoy your lunchbreak outside in the garden or have a walk by the Danube. If you like to ride, we have bike storage in the building with a changing room and we also have a MOL BUBI bike docking station in front of the office building.

  Bring your uniqueness to Sony

  We are passionate about creating a culture that promotes equity and cultivates inclusion, diversity, and belonging. We want employees with diverse backgrounds and perspectives that will stimulate innovation and have a direct impact on our creation of social value to fulfil Sony’s purpose – ‘to fill the world with emotion, through the power of creativity and technology’. We want you to bring your unique self to work and help shape our culture.

  We are Sony Europe.

  Our people collaborate in an environment of respect, integrity, and open-mindedness. Diverse teams from all over Europe are the driving force for our business, and we embrace the differences that make each of us original and unique.

  With offices in 28 European countries, Sony Europe caters to consumer, professional, semiconductor and healthcare markets with innovative electronics products and solutions. Our European laboratories research and develop new technologies and capabilities that contributes to the Sony Group and important issues on a planetary scale.

  Bring your passion, creativity and ambitions to Sony Europe. Apply now, and let’s create the future together.

  #LI-NG1

• About the company

  Sony Corporation is a Japanese multinational conglomerate corporation headquartered in Kōnan, Minato, Tokyo.

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