• Job Description

  Req#: 16489

  Oak View Group

  Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

  Position Summary

  The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; occasionally train, schedule and supervise all event related staff, as well as oversee building security and parking issues and interact with local public safety officials to ensure events run smoothly; coordinate communication between event related staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction.

  This role will pay a salary of $43,888 to $45,000.

  For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

  Job expires 9/30/2024

  Responsibilities

  • Responsible for planning, coordinating, and facilitating the logistics of events throughout the Iowa Events Center
  • Develop and control event budgets including preparing pre-show event financial estimates and completing post-show financial settlements based on contractual requirements.
  • Ensure timely and accurate event information is delivered to the Finance Department for settlement/invoicing purposes
  • Detail event for client approval and internal communication by creating Event Resume in Ungerboeck Software
  • Assist internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.
  • Exercises discretion and utilizes independent decision-making during events that will best represent the Iowa Events Center and serve the client.
  • Ensure that all event insurance certificates, licenses and permits required for production are obtained in a timely manner, including pyrotechnics and traffic control
  • Advance and communicates all event information to appropriate departments and staff
  • Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing
  • Oversee all production, setup, event staff, event-related contract services
  • Maintain communication with events team to ensure a flawless event
  • Create work schedules for event and security staff, delegate assignments and review performance and results
  • Responsible for the Events Department role in the execution of event contracts and rental agreements
  • Act as facility manager on duty as required
  • Communicate in a timely fashion any/all problems and proposed solutions to the AGM and/or Director of Events
  • Receives and responds to complaints from tenants and the public or refers them to the Director of Events
  • Prepares events reports noting attendance, times, significant problems, etc.
  • Ensure collection of all payable by due dates
  • Finalizes lessee requirements including table arrangements and number and nature of support personnel (ushers, security guards, caterers & decorators)
  • Coordinates effectively with other departments including Operations, Catering Sales, Engineering, etc
  • Maintain superior interpersonal relations with clients, employees, management, contractors, and temporary employees
  • Must work on-site for assigned events, maintain excellent attendance, and contribute to a safe & healthy work environment.

  Qualifications

  • Bachelor’s degree from an accredited college or university with major course work in facility management, marketing, business administration or related field
  • Three to five (3-5) years of increasingly responsible event management experience in a stadium, arena, convention center or public assembly facility setting highly preferred
  • Proficient in use of Microsoft Office programs in a Windows format; experience with AutoCAD preferred
  • Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A/V equipment and relevant federal, state, and local regulations
  • Ability to communicate clearly and concisely in the English language, both orally and in writing
  • Production experience involving concert set up, audio, video, lighting, and rigging preferred
  • Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced high-pressure environment
  • Ability to work independently and as part of a team
  • Must be available to work a flexible schedule, including long shifts, early mornings, evenings, weekends and holidays as required

  Strengthened by our Differences. United to Make a Difference

  At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

  Equal Opportunity Employer

  Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

• About the company

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