• Job Description

  Req#: JR24030067

  We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

  Working Arrangement

  Hybrid

  Job Description

  Meeting and Event Management is a dynamic team of professionals responsible for providing extensive knowledge and expertise specializing in the design, planning, administration and implementation of meetings, conferences, and special events for the Manulife/John Hancock’s Wealth and Asset Management businesses in North America. Part of the Marketing team, the group is responsible for meetings and events supporting our Retail, Retirement, and Institutional businesses.

  The group works in a fast-paced environment and responds to business-driven deadlines.

  The Event Planner is responsible for coordinating and executing events. Reporting to the Director, this position provides support services for meetings, conferences and special events as required by the partners within the Global Wealth & Asset Management team.

  Responsibilities

  • Use Cvent to set up meeting/conference registration forms and websites and manage speaker requests.
  • Processing of registration information including system input and liaison with external travel partner to coordinate airline tickets for attendees.
  • Coordination and producing complete management information itineraries for delegates attending meetings, conferences, and special events. The management information is utilized by the Director of the area Conference Specialists, Hotel Representatives, Travel Destination Representatives, Ground Handlers and other external suppliers who partner with the department on projects. The accuracy and detail of the management reports are crucial to the execution and success of every event.
  • Produce hotel reports including room type, arrival/departure dates, room credit, special requirements, etc.
  • Generate arrival/departure manifests Produce meeting/conference tour information.
  • Prepare confirmation emails for attendees including details of hotel accommodation, arrival information and any other supporting information.
  • Preparation of attendee information kits including business agenda, transportation details, name badge and relevant material.
  • Perform other related duties as required, such as maintaining department supplies and department calendar.
  • Ensure work is delivered accurately, on time and within budget.
  • Track and handle budgets for projects.
  • Seek continuous improvement.
  • Collaborate with internal marketing colleagues to produce the highest quality work every day.
  • Ability to lead small to medium sized events alone
  • Ability to handle multiple, complex projects simultaneously with limited manager oversight
  • Excellent communication and presentation skills
  • Ability to persuade, manage time, prioritize effectively and be goal oriented.

  Qualifications

  • Bachelor's Degree is required.
  • 3-5 years of experience in a events or executive assistant to events.
  • Experience in finance or cooperate event planning company preferred.
  • CMP Designation
  • Experience with CVENT desired or CVENT Certified
  • Working knowledge of Outlook, Microsoft Word, Excel, PPT. Ability to learn new technology and applications
  • Attention to detail and accuracy!
  • Excellent organization skills and time management skills
  • Strong interpersonal skills to work effectively with internal community and external providers
  • Excellent verbal, written and listening communications skills
  • Ability to work independently and under pressure during “peak periods”
  • Ability to take direction from multiple individuals and prioritize in an environment with competing demands
  • Strong team player with a high commitment to quality work and service
  • Ability to multi-task, be flexible and move from one priority to another while maintaining a high level of accuracy
  • Hospitality industry knowledge and experience helpful

  What can we offer you?

  • A competitive salary and benefits packages!
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

  Our commitment to you

  • Values-first culture
  • We lead with our Values every day and bring them to life together.
  • Boundless opportunity
  • We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
  • We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
  • We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
  • We build a business that benefits all stakeholders and has a positive social and environmental impact.

  About Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

  Manulife is an Equal Opportunity Employer

  At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

  Salary & Benefits

  The annual base salary for this role is listed below.

  Primary Location

  Toronto, Ontario

  Salary range is expected to be between

  $70,350.00 CAD - $117,250.00 CAD

  If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

  Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

• About the company

  Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.

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