Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an amazing crew scheduler to fill this role based in our Seattle or Miami office. This is a hybrid, in-office role. You’ll work in person (in office) Tuesday to Thursday each week. You’ll be responsible foroverseeing the Sales Organization’s participation in trade events, company sponsored events and provides overall promotional support to North America Sales.

Here’s a summary of what Holland America Line is looking for in its Coordinator, Event Planning. Is this you?

Responsibilities

• Assists in the planning and participation of Sales Events.
• Responsible for registration, logistics and execution of North American trade events and company-sponsored sales events including but not limited to sales meetings, seminars, top account events, familiarization trip, ship tours, industry conferences and all brands group-sponsored events.
• Evaluating promotional opportunities, maintaining sales promotion budget and assure that company resources are managed and used within budget guidelines.
• Attending trade shows, conferences and seminars at sea as needed. Schedule participants for trade shows and conferences.
• Developing new promotional products and gifts; managing the acquisition and inventory of promotional and branded items for use by North American Sales; and providing overall promotional support.
• Managing and coordinating all North American ship tours and special events in cooperation with shipboard and shoreside management teams.
• Developing and managing annual North America Trade and Sales Events calendar in conjunction with senior management and field sales teams.
• Coordinating between North American Sales and departments company-wide to foster greater communication and collaboration.
• Developing and submitting F&R’s related to at-sea sales events to Revenue Management.
• Facilitating timely approvals and payments of event invoices via Markview.
• Developing event registrations, RSVPs, land pages and post-event survey results via Cvent technology.
• Working in collaboration with Carnival Corporation, all brands event planning team.
• Additionally, may be assigned any other duties deemed necessary by manager, contributing to the overall efficiency and success of the team.

Requirements

• Bachelor’s Degree or equivalent in years of work experience.
• Minimum 2 years of event management
• Minimum of one (1) year experience in positions in the area of customer service or sales.
• Experience in the travel and hospitality industry preferred.
• Experience working in a high-volume call center is preferred.
• Strong interpersonal skills: proven ability to positively interact with individuals at all levels.
• Possesses a track record of personal goal achievement and support to department objectives.
• Possesses strong attention to detail and the ability to remain focused despite distractions.
• Must be self-motivated, a self-starter, and a quick learner.
• Excellent organizational skills and ability to work independently.
• Computer proficiency with Windows and aptitude to learn other systems.
• Ability to work collaboratively with all team members of the organization.
• Ability to train and guide others on administrative processes.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base hourly range: $19.18 to $25.91 an hour. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture…Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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