Enchant
Event Staff - San Jose, CA (Seasonal)
This job is now closed
Job Description
- Req#: EVENT001960
- Work with the Enchant team to ensure the Enchant Christmas experience is superior on all levels.
- Event Staff work in every area of the event from Guest Services to the Ice Skate Shop and Ice Skating Trail to Ticket Scanners and beyond.
- Attend daily pre-shift meetings on all event days to ensure that you are informed on all groups and special events at Enchant Christmas.
- Maintain and ensure the level of expectation in your assigned area for quality assurance.
- Ensure the highest standards of cleanliness for the assigned zone to ensure a memorable and magical experience for all.
- Responsible for radio communications and best practices.
- Represent Enchant Christmas in any guest experience situations and diffuse/report incidents to your Supervisor.
- Remain in uniform at all times and wear appropriate credentials for the safety and security of the Enchant team.
- Use Enchant Speak to create a magical experience for our guests.
- Create a warm and hospitable environment of Christmas magic for all.
- Must be able to work a flexible schedule inclusive of weekends, nights and holidays required
- Vision and creativity on how to create a premium value-driven experience.
- Ability to stand for long periods of time.
- Ability to lift and push at least 25lbs.
- Self-directed, extremely meticulous and organized with an ability to manage a high level of detail across multiple projects and prioritize tasks when given clearly defined goals and objectives.
- You have the ability to work with multiple leaders through a complex company to get things done.
- A passion for customer service and delivering exceptional results.
- Demonstrates flexibility and creative problem-solving skills.
WHO WE ARE:
We are creators of a magical event called Enchant Christmas. We have hosted over three million guests over the past 5 years and have experienced significant growth. While Christmas is a big part of what we do, it is only the beginning of where we intend to go.
WHAT YOU WILL BE ACCOUNTABLE FOR:
WHAT YOU BRING TO THE TEAM:
COMPENSATION: $20.00 USD Hourly
All staff must be prepared to work the entire production run from the load-in to the load-out.
About the company
Magic is creating doors where none exist. In the last five years, we’ve travelled to cities across North America, hosting over two million guests for a holiday experience unlike any other.
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