NHS
Event Welfare Team (Festival Volunteer)
This job is now closed
Job Description
- Req#: E0431-25-0023?language=en&page=1188&sort=publicationDateDesc
- take responsibility for safeguarding and welfare or both children and adults.
- communicate effectively with parents/carers, children, and other professionals.
- understand de-escalation tactics and working with conflict.
- advise and support other members of staff on welfare, safeguarding and child protection matters, and liaise with relevant agencies when required.
- prioritise children and vulnerable adults needs and provide them with the required support, including when linked to police action.
- work with other professionals including Welfare & Safeguarding team members, Stewards, Police, Medics, Ambulance teams, and Control.
- demonstrate excellent organisational skills and can be flexible with excellent interpersonal and communication skills, including ICT.
- work well as part of a team.
- take responsibility for safeguarding and welfare or both children and adults.
- communicate effectively with parents/carers, children, and other professionals.
- understand de-escalation tactics and working with conflict.
- advise and support other members of staff on welfare, safeguarding and child protection matters, and liaise with relevant agencies when required.
- prioritise children and vulnerable adults needs and provide them with the required support, including when linked to police action.
- work with other professionals including Welfare & Safeguarding team members, Stewards, Police, Medics, Ambulance teams, and Control.
- demonstrate excellent organisational skills and can be flexible with excellent interpersonal and communication skills, including ICT.
- work well as part of a team.
- You have to be at least 18 years old
- Be flexible to work shifts (some are through the night)
- A great big smile and willingness to help. Your part of a caring, supportive team who are there to help
- UK driving licence
- You have to be at least 18 years old
- Be flexible to work shifts (some are through the night)
- A great big smile and willingness to help. Your part of a caring, supportive team who are there to help
- UK driving licence
Job summary
Want to be part of the team?
Are you good with people, friendly outgoing and love going to festivals?
The XL Team Welfare Service might be the opportunity for you to get involved.
We are looking for enthusiastic individuals who could join our experienced welfare team.
Do you have experience of working with children, young people and vulnerable adults.
Training is provided for this role free of charge.
Main duties of the job
Event Welfare Services provides caring, confidential support to anyone who needs it.
We aim to show all service users kindness, respect and empathy.
Event Welfare is an increasingly important addition to many events across the world.
Our welfare Service plays a vital role in making sure all event and festival goers are supported sufficiently and have a safety-net in times of crisis.
About us
XL Team Comprehensive Medical, Health & Safety Solutions Across the U.K.
XL Team, proudly rooted in the North East U.K., delivers a wide range of health, safety, and medical services nationwide. Our expertise includes event medical services with highly trained medics, paramedics, and ambulance support for events of all sizes. We also provide dedicated TV and film medical support, ensuring on-set safety for productions across the U.K.
Our event welfare services offer vital attendee support, including quiet spaces, emotional care, and essential supplies to improve event experiences. In the workplace, our occupational health services help businesses promote employee well-being through tailored health surveillance and risk management solutions.
We are a trusted provider of accredited training courses, including first aid, mental health first aid, and workplace safety, helping individuals and teams stay prepared for emergencies. Additionally, through XL Health, we lead community wellness initiatives and offer life-saving innovations to improve public safety.
With a commitment to professionalism, care, and excellence, XL Team combines local expertise with national reach, offering bespoke services that enhance safety and well-being in any setting. Visit www.xlteam.co.uk to learn more.
Date posted
01 March 2025
Pay scheme
Other
Salary
£1 a year Volunteer role
Contract
Voluntary
Duration
3 years
Working pattern
Part-time, Flexible working
Reference number
E0431-25-0023
Job locations
XL Team HQ
A1 Euro House, Team Valley
Gateshead
Tyne and Wear
NE110RY
Job descriptionJob description
Job responsibilities
We are seeking welfare assistants to work in a fast-paced, busy team supporting the medical team in respect of welfare and safeguarding concerns during events that take place around the U.K. The role requires an ability to work well as part of a team, and in partnership with other teams, including stewards, catering staff, security, police, ambulance staff and the medical team.
We are looking for people who can
Job responsibilities
We are seeking welfare assistants to work in a fast-paced, busy team supporting the medical team in respect of welfare and safeguarding concerns during events that take place around the U.K. The role requires an ability to work well as part of a team, and in partnership with other teams, including stewards, catering staff, security, police, ambulance staff and the medical team.
We are looking for people who can
Person SpecificationPerson Specification
Experience
Essential
Qualifications
Desirable
Experience
Essential
Qualifications
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
XL Team LTD
Address
XL Team HQ
A1 Euro House, Team Valley
Gateshead
Tyne and Wear
NE110RY
Employer's website
https://www.xlteam.co.uk/ (Opens in a new tab)
Employer details
Employer name
XL Team LTD
Address
XL Team HQ
A1 Euro House, Team Valley
Gateshead
Tyne and Wear
NE110RY
Employer's website
https://www.xlteam.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.