• Job Description

  Req#: REQ307757

  JLL supports the Whole You, personally and professionally.

  
  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

  Pay: $51000 - $70000 / year

  Schedule: M - F; 8a - 5p (may start earlier or later based on event schedule)

  Location: Farely Building, New York (may cover other building in Manhattan on occasion)

  Events Setup Technician

  The Events Setup Technician will provide support to the Site and/or Assistant Facility Managers and Events Manager where applicable with operational activities in events, vendor oversight and equipment and supplies. They will also assist with maintenance and operations, occupancy services and help desk as needed.

  This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible customer service, organization, and collaboration.

  What this job involves:

  Service Delivery

  • Conduct daily walkthroughs to ensure clean and organized event, office, and storage spaces
  • Complete event room event set ups and tear down, including furniture and decor.
  • Assist with coordinating activities of onsite meetings and events, scheduling timing for catering set ups and janitorial support.
  • Respond to all event set-up requests in a timely manner, ensuring KPI compliance and excellent customer service
  • Manage event set-ups in meeting and event spaces across multiple buildings
  • Communicate proactively and accurately both verbally and in writing
  • Provide information to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of events, with minimal disruption.
  • Collaborate with other providers, acting as a single team with peripheral services to include internal and external production, catering, security, facilities, janitorial, movers and equipment providers
  • Other duties that may include but are not limited to: reception and guest support, mail and courier services, providing office supplies and safety and security support
  • Participate in the full life cycle of event operations, client collaboration, day of execution for experiences ranging from meetings to elaborate productions

  Client Relationships

  • Proactively develop and manage client relationships ensuring expected service levels are achieved or exceeded
  • Foster an environment of consistent, quality communication between the team and the client
  • Comply with all requirements of the client contract and meet or exceed Key Performance Indicators
  • Deliver an exceptional quality of service to the client, as reflected by client feedback
  • Actively support an environment of teamwork, co-operation, performance excellence and personal success.
  • Participate in the individual performance management program, and personal development planning
  • Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements

  Finance Management / Cost Control / Profitability

  • Assist the Event Requestor, Client and Site Services Manager to achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.
  • Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies
  • Assist with the annual budgeting and quarterly forecasting processes for the site/s.
  • As requested by the Regional/Site Services Manager, prepare current financial year budget spend reports (actual vs. budget, variance etc.).
  • Manage payments to vendors where applicable, using available systems, complying with all relevant policies
  • Provide accurate event, financial, and KPI reporting to both the client and JLL

  Sound like you? To apply you need to possess:

  • Proficiency in a range of information technology tools and platforms
  • Strong analytical and organizational skills
  • Excellent communication and problem-solving skills
  • Ability to work independently with little supervision and effectively deal with stressful situations
  • Ability to work early mornings, late evenings, and weekends as needed.
  • Ability to lift 50 pounds regularly
  • Self-motivated; confident, energetic, and flexible

  Estimated compensation for this position is:

  51,000.00 – 70,000.00 USD

  The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

  Location:

  On-site –New York, NY

  If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

  
  Personalized benefits that support personal well-being and growth:

  JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

  About JLL –

  For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

  JLL Privacy Notice

  Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

  For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

  For additional details please see our career site pages for each country.

  For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

  This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

  Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

  Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

  Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

  Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

  California Residents only

  If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

  Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

• About the company

  Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate services company, founded in the United Kingdom with offices in 80 countries. The company also provides investment management services worldwide, including services to institutional and retail investors, and to high-net-worth individuals.

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