• Job Description

  Req#: fbc8e293-2b0a-469f-bd77-e782e8b999cc

  About Us
  At Sully.ai, We’re Building the Most Impactful Healthcare Company on Earth

  We believe that access to a great doctor is a basic human right. Today, that’s not a reality. Delays, misdiagnoses, administrative chaos, and burnout plague the system.

  Our Mission: One Human, One Doctor. We build AI teammates that augment clinicians — scribes, nurses, receptionists, translators — all powered by our own world-class models and deployed in real-world care.

  Our Traction

  • 450+ organizations signed 16 months

  • AI agents cut admin by ~2.8 hours daily and reduce onboarding 85%.

  • 5M+ Clinical Tasks completed to date, serving 36+ specialties.

  • Raised $25M from YC, Eric Yuan, Amity, Semper Virens

  • Patented AI architecture (MedCon-1) outperforms GPT-4.5, Gemini, Claude on clinical reasoning tasks

  Sully requires A-players capable of 4 months = 1 year output.

  This role is structured as a Contract-to-Hire position with a 60-day trial period. Sully.ai maintains an exceptionally high performance bar, and this structure ensures mutual alignment before transitioning to full-time.
  
  What You'll Do:

  • Design scalable systems, playbooks, and processes that turn early traction into repeatable, metrics-driven execution.

  • Collaborate deeply with product and engineering to translate customer needs into technical requirements, workflows, and product improvements.

  • Serve as a technical thought partner—evaluating edge cases, shaping agent workflows, and ensuring AI outputs meet clinical and operational quality bars.

  • Stay close to customers, especially clinicians, and continuously refine workflows using data, feedback, and rapid iteration.

  What You Must Bring

  • Ex-Founder or founding team member with experience building and scaling a SaaS or AI-driven product from zero -> $10M ARR+.

  • Strong technical fluency—comfortable partnering directly with engineering, understanding system constraints, and debugging complex workflows.

  • Demonstrated ability to collaborate across engineering, product, data, clinical operations, and GTM teams.

  • Track record of exceeding outcomes in fast-moving environments.

  First-Month Focus

  • Build a deep understanding of Sully’s AI agents, inference pipelines, and clinical workflow integrations.

  • Stand up a foundational operating system for your function—dashboards, processes, SLAs, and cross-functional cadences.

  • Deliver early wins: Improve agent workflow stability, deliver new products and ship quick process improvements with measurable impact.

  Success OKRs (90 Days)

  • Establish a repeatable system for your function with clear KPIs and documented workflows.

  • Deliver measurable improvements (e.g., reduced escalations, increased adoption, improved activation velocity).

  • Partner with engineering and product to ship at least 2 major workflows, products, quality, or reliability improvements based on customer feedback.

  If you’ve ever said, “I want to do work that actually matters”, this is it. Let’s build something life-changing, together.

  Who Thrives Here

  • Entrepreneurial to your core: You think in outcomes, thrive in chaos, and take ownership without limits

  • Mission-obsessed: You’re here to save lives, not just ship features — patients and doctors are your why.

  • Impact-driven & fast-moving: You sprint toward hard problems and ship with sharp judgment.

  • Elite teammate: You raise the bar through high standards, direct feedback, and craft excellence.

  Why Join Sully.ai ?
  Revolutionizing the antiquated $800B+ Healthcare market

  50%+ of us are ex-founders. We hire A-players, not passengers

  ⚡️ Speed matters - we operate with urgency, autonomy, and ownership

  You’ll work on real, first-of-their-kind problems at the edge of AI and medicine

  ❤️ Your work helps doctors reclaim their time - and patients get better, faster care

  Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment.

• About the company

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