• Job Description

  Req#: 24009755

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

  This role will report to the B60 VP of Enterprise Data and Augmented Intelligence (EDAI) in Technology. We are looking for a highly organized, detail-oriented, and ability to multi-task Executive Assistant to keep the office running smoothly and efficiently.

  Responsibilities:

  • Organizing and maintaining leader’s schedule with a high level of tact and integrity, including scheduling meetings and conference calls across multiple time zones, follow-up and reminders to effectively meet deadlines and commitments.
  • Managing the logistics of key meetings, room booking, catering, production of meeting materials
  • Coordinating travel arrangements including air, hotel, and car service.
  • Reconciling expenses and filing expense reports.
  • Managing and tracking the payroll system for the team (holidays, vacation, sick days, etc.).
  • Maintaining inventory of office supplies, including placing orders.
  • Managing confidential filing and keeping regulatory records, where applicable.

  Minimum Qualifications:

  5+ years of administrative experience, with solid organization, decision-making, communication, and collaboration skills.

  • Ability to act diplomatically and respectfully when communicating with individuals of varying levels, maintain key internal & external relationships.
  • An ability to work independently with minimal direction, be proactive, resourceful, and efficient.
  • Experience in handling a wide range of administrative related tasks within specified timeframes, such as organizing large meetings, catering, luncheon, dinner, and arranging travel.
  • Handling of confidential and sensitive issues in an appropriate manner
  • Proficient at Excel, PowerPoint, Confluence, and Outlook
  • Familiarity with Amex organization and Amex-specific systems (procurement, payroll, HR, etc.) is a plus.

  Salary Range: $24.05 to $48.10 hourly + bonus + benefits

  The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

  If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

  Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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