Position Summary

The Executive Director (ED) works directly with the Chief Operating Officer along with the Department Chairs to achieve operational and financial goals in support of the academic and clinical mission. The ED is responsible for working collaboratively across the faculty practice to deploy rationale and contemporary models of care to meet budgetary goals, exceptional levels of patient service and financial sustainability. The ED is responsible for mentoring staff and developing strong relationships with physicians, leadership, and management in support of the team, and as an organizational contributor.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Accountable and responsible for the management of the day-to-day operations including planning and strategy meetings with the Department Chairs and/or Division Director, Executive leadership team, Quality Department, and other senior leaders.
• Functions as primary administrative contact and leader.
• Works collaboratively with finance and c-suite to develop operational budgets and works proactively to understand variances while developing and implementing corrective action plans.
• Establishes clear goals, objectives, and plans to achieve required growth goals with respect to primary care and subspecialties including the identification of sites, launch, and scaling of these practices.
• Partners with key departments or divisions to understand performance gaps, develops action plans, and acts as a catalyst to help physician and administrative leaders accelerate key initiatives and monitor outcomes.
• Supports the goal of improving the overall financial success of the organization and exercises sound judgment and discretion in decision-making that impacts financial goals.
• Possesses deep operational and financial expertise, and applies knowledge to help elevate overall departmental performance.
• Proactively monitors key operational as well as financial indicators, and partners with key physician and administrative leaders to drive the necessary levels of engagement.
• Maintains and supports both accurately and timely administration of the Departmental incentive plan, in adherence with organizational guidelines for effort allocation and appropriate sources and uses (e.g. clinical, administrative, research, education, and strategic funding).
• Develops deep understanding of funds flow, external agreements, and other contractual relationships in order to help Department navigate reconciliation activities, renegotiations, and program management.
• Works closely with GWU SMHS to understand both GME/UME program requirements, commitments, and funding sources.
• Partners with Access and Patient Experience teams to streamlines processes, remove barriers.
• Works effectively with external vendors to maintain service excellence and develop effective partnerships.
• Maintains visibility within the department and organization, facilitating or participating in key leadership meetings, conducting clinical service rounds, and solicits input through appropriate staff and patient forums.
• Serves as a role model and motivator, thereby enabling staff to achieve high levels of performance.
• Builds and maintains positive employee relationships and driving employee engagement while leading the operations team in successful execution of goals.
• Works collaboratively with colleagues and others within the organization to implement organizational wide initiatives with the goal of standardizing processes and reducing variation across the practice.
• Establishes clear organizational and operating models to appropriately align span of control, key responsibilities, and role clarity.
• Fosters a culture of collaboration and models the ICARE (i.e. Innovation, Collaboration, Respect, Accountability, and Excellence) values.
• Other duties as assigned.

Minimal Qualifications

Education

• Bachelor's degree in Finance, Accounting, Business, Healthcare Administration, or a related field of study, or relevant professional field experience.

Experience

• A minimum of 7 years of successfully demonstrated operational experience with progressively higher levels of responsibility, preferably working in a successful academic practice.

Physical Requirements

• Sit, stand, bend, reach, and walk for long periods of time in an office setting
• Must be able to occasionally lift and carry up to 50 lbs. and frequently push or pull up to 20 lbs.
• Regularly exposed to healthcare setting that may require personal protective equipment
• Requires manual dexterity to operate computer keyboard, calculator, copier machine, and other equipment

Compensation

Up to $275,000 annually, commensurate with education and experience

About GW MFA

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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