• Job Description

  Req#: 21149

  Overview

  GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world – think international medical symposiums, industry leading exhibitions for technology, manufacturing that help communities meet, educate and move their mission forward. From initial strategy to show-stopping audio visual, accommodations to award winning creative – and every detail in between – we create shows that propel commerce, education and community!

  Our mission is to deliver extraordinary exhibition experiences through simple, user-friendly services and best-in-class execution.

  The Exhibitor Showsite Coordinator is responsible assisting customers who exhibit at tradeshows, conventions and special events produced by Global Experience Specialists (GES). The responsibilities include all daily coordinator tasks including, pre-show preparations, show site and show close.

  This role will report directly to the Manager of Exhibitor Success.

  The successful candidate will have a proven record of coordinating projects and tasks, providing excellent customer service, and strong communication skills.

  Responsibilities

  • Actively participate in the pre-show planning process.
  • Participate in timely completion of show site tasks including setting up and breaking down the Service Center.
  • Create, maintain, process, and complete all orders/labor, billing, and collection requirements.
  • Conduct invoice reviews with customers as needed.
  • Assist on projects as assigned.

  Qualifications

  • Must have strong organizational skills, communication skills, and problem-solving skills.
  • Ability to navigate technology such as cell phone and computer.
  • Customer service mindset with a positive attitude.
  • Flixibility to work outside of the department for the greater good.
  • ability to work in a team environment or individually as needed.
  • Ability to collaborate with outside departments.
  • Flexible schedule, overtime required and ability to travel 50-75% of the time.
  • 1+ years in customer service or similar roles.

  Work Environment

  • May require overtime during busy periods.
  • Work performed in an office setting- sitting at a computer and filing.
  • Ability to work nights and weekends is required.
  • Flexible work schedule work hours, shifts or days worked will vary due to show schedules.
  • Travel is required to work in other GES facilities throughout the US as needed.
  • 15% Work may involve repetitive motion (i.e. constant keying, using fingers, or grasping of objects). 60% work is performed in a somewhat crowded or noisy area where there may be mild discomfort due to temperature, dust or other conditions.
  • 10% Work involves occasional exertion of physical effort (i.e., periods of standing, climbing stooping, kneeling, crouching, reaching, pushing, pulling, lifting).

  Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

  • Competitive salaries
  • 401K with company match
  • Healthcare/vision/dental insurance
  • Wellness benefits
  • Career development program
  • Employee assistance program
  • Vacation time
  • Community involvement opportunities
  • Team activities

  And much more……

  EEO Information

  We are making intentional efforts to promote positive work environments that welcome a variety of backgrounds. We are an equal opportunity employer and understand that for our community to thrive, we must appreciate and celebrate each one of our team members’ own uniqueness.

• About the company

  GES is a global, full-service provider for live events. Clients depend on our 3,000+ passionate employees throughout the world for unparalleled service and consistent execution of breakthrough experiences that excite and engage. We generate a competitive edge and measurable return for clients by partnering with them to blend the art of high-impact creativity and innovation with the science of easy-to-use technology, strategy and worldwide logistics

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