• Job Description

  Req#: 247564

  Experience Designer - Online (GM) Midweight

  At Sainsbury’s we believe that the customer should be at the heart of everything we do. Our vision is to create the easiest, most enjoyable experiences that better serve our customers’ ever-changing needs. We work across a range of services, products, touch points and tools to deliver distinctive, integrated, and consistent experiences for our customers and colleagues across Sainsbury’s Group (which includes Sainsbury’s Food, Argos, Bank, Nectar, Tu and Habitat).

  We drive brilliant experiences across all our brands in-store and online, operating in agile teams and squads, working seamlessly with teams right across the business to make the most of the exceptional knowledge, insight and talent we have.

  The role:

  As an Experience Designer working within our Digital team, you'll have a passion for creating user-friendly, intuitive designs, with a strong grasp of experience design principles and methodologies. You’ll collaborate with product managers, developers, and other designers to deliver seamless user experiences across our colleague facing digital products, utilizing a data-informed, test-and-learn approach.

  You’ll get to work on digital experiences across Argos, Habitat and Tu, new product launches and work with our in-store teams to ensure a truly excellent end to end experience for millions of our customers.

  Within the wider Experience team, you’ll have the opportunity to work in a dynamic environment in a sector that is going through unprecedented digital transformation, as well as a commitment to work with you to drive your development. We also offer a collaborative culture, a flexible approach to working and lots of colleague benefits.

  What you'll do:

  Planning: Shape and plan your work and understand how it fits with the work of others in your Product team.

  User Research: Conduct user research through interviews, surveys, usability testing, and analytics to understand the needs, behaviours, and pain points of in store colleagues.

  Wireframing and Prototyping: Develop wireframes, prototypes, and user flows to effectively communicate design ideas and interactions.

  Information Architecture: Create and organize site maps, content hierarchies, and navigation systems to ensure intuitive and accessible user experiences.

  Visual Design: Design engaging and cohesive visual interfaces that align with our brand guidelines and enhance the overall user experience.

  Usability and Concept Testing: Plan and conduct testing sessions to gather feedback and iterate on designs based on user insights.

  Design Documentation: Produce and maintain detailed design specifications, guidelines, and documentation to support development and implementation.

  Collaboration:

  • Build collaborative relationships across Sainsbury’s a through strong storytelling, communication, and influencing.
  • Work closely with cross-functional teams, including product management, development and the wider design community to ensure design consistency across the Sainsbury's ecosystem and alignment with business goals.
  • Run workshops with cross-functional teams to inspire user-centred design thinking and bring stakeholders on the same journey.
  • Work with the Guidelines team to continuously evolve our design system and guidelines and champion their adoption and implementation.
  • Champion inclusive design principles in your work and throughout the organization.
  • Support and inspire others in the team. Contribute to an inclusive team environment.

  Stay Current: Keep up to date with industry trends, best practices, and emerging technologies to continuously improve our design processes and deliver cutting-edge.

  
  

  Skills we're looking for:

  • Understanding of advanced design techniques and methodologies
  • Proficient in creating a basic research plan and conducting user research
  • Ability to synthesize research findings into key insights
  • Expertise designing and prototyping with tools such as Figma
  • Strong visual, interface and interaction design skills
  • Ability to co-lead workshops with other designers and understand key themes and takeaways
  • Adaptable to changing priorities, complexity and unknowns
  • Taking the initiative and driving change
  • Tailoring your approach for a diverse range of personalities
  • An outstanding portfolio, showcasing your talent, skills, process and experience
  • Strong people and communication skills.

  What we're looking for:

  Industry experience as a UX or Product Designer is essential. As are the core technical skills outlined in the role details above. Alongside this, we're looking for certain behaviours and competency skills. These skills will help you thrive in a dynamic team like ours.

  Support we will provide:

  • A thriving design culture, opportunity to discuss and share work with open, collaborative feedback.
  • A mature design system and set of standards to work with.
  • Research, accessibility and UX copywriting expertise.
  • Mentoring, support and plenty of opportunity to hone your skill and progress in your career.

  Tips and guidance on what we look for in portfolios: https://medium.com/p/1ace9c422d2

  Qualifications

  We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
  
  Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
  
  Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
  
  Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
  
  Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

  Responsibilities

  We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.

• About the company

  Shop online at Sainsbury's for groceries, clothing, homewares, electricals, financial services and more. Together we’re helping everyone eat better.

Notice