Marcus Hotels & Resorts
Experiences Activities Coordinator - (Job Number: 2400010B)
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Job Description
- Req#: 552046
!*!Position Purpose
Equal Opportunity Employer
Facilitate campus wide activities and guest events. Ensure that guests are aware of all recreational opportunities available to them campus wide.
Essential Functions
- Assist in planning and executing daily activities for Resort guests.
- Welcoming and introducing the guests to all experiences upon the guests arrival in the lobby.
- Creating, developing, and implementing on and off site events.
- Marketing of daily, weekly, monthly schedule of events.
- Listen to and address guest comments or concerns.
- Create personalized experiences for each guest utilizing a proactive guest profiling program.
- Creating, proposing and implementing experiences.
- Scheduling activities, updating printed marketing, and adjusting to changes in activities due to uncontrollable circumstances.
- Special projects as assigned.
- Supervising experiences and team.
Position Requirements
- Previous experience in event planning, catering or recreation.
- High school diploma or equivalent.
- High energy and positive attitude.
- Strong organizational skills.
- Highly creative, self-starter.
- Able to stand for long periods of time.
- Excellent communication skills, both written and oral.
- Ability to make decisions and work independently.
- Multi-tasker.
- Must be safety minded.
- Ability to work a flexible schedule including days, nights, weekends and holidays.
Reporting Relationship
This position reports to the Director of Guest Experiences.
Exemption Status
Exempt
Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Grand Geneva Resort (3315)
7036 Grand Geneva Way
Highway 50 East
Lake Geneva, 53147About the company
Marcus Hotels & Resorts is one of two operating divisions owned by the Marcus Corporation a Milwaukee based, publicly-traded company. Its portfolio includes 20 hotels and resorts nationwide. A compelling force in the hospitality industry, Marcus Hotels & Resorts has expertise in hotel and resort management, development, historical renovations, and F&B brand development.