• Job Description

  Req#: 3121416

  Company Description

  Our Mission

  At Palo Alto Networks® everything starts and ends with our mission:

  Being the cybersecurity partner of choice, protecting our digital way of life.

  Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

  FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

  Our Approach to Work

  At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

  Job Description

  Your Career

  You will develop and deliver detailed technology solutions through consulting project activities. Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment. Establish yourself as a trusted advisor to your customer leading them to their security program maturity and product implementation Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of. Act as the customers' advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved. Write code/scripts as needed. Assist customer with development of their security program with Prisma Cloud at the center of their cloud security strategy. Write python custom integrations and policies to scan the customer's infrastructure as code. Be a continuous and avid student learning all aspects of Prisma Cloud and the latest methodologies in cloud security.

  Your Impact

  • Understanding and experience with docker and Kubernetes including low level configuration skillsets and architecture Understanding of Unix/Linux and Windows operating systems and scripting
  • Strong analytical skills to evaluate complex multivariate problems and find a systematic approach to gain a quick resolution, often under duress Mature and effective time-management skills
  • Programming experience in a higher-level language such as NodeJS, Ruby, Chef, Puppet, YAML, JSON, and/or Python Security knowledge and expertise from a compliance and vulnerability management perspective Experience with public cloud services and configuration skillsets in GCP, Azure, and/or AWS

  Qualifications

  Your Experience

  • Good understanding & expertise of tools such as Ansible, Terraform, CI/CD (Jenkins, Github, etc)
  • Experience with AWS and/or Microsoft Azure or Google Cloud installation, configuration and administration of security features and services including identity and access management, service-related security features, networking, firewalls, encryption, and related standard methodologies
  • Experience as a professional services engineer, consultant or IT/operations engineering
  • Experience working experience with customers as a consultant or team lead working with CSPM/CWP/CNAPP Products Understanding of exploits, malware, ransomware, and etc., along with their creation and activation
  • Experience with doing cloud security assessments for posture or best practice
  • Travel up to 10% within the designated region, country, and/or theater, International travel also required on ad-hoc basis

  Additional Information

  The Team

  Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.

  You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

  Our Commitment

  We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

  We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

  Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

  All your information will be kept confidential according to EEO guidelines.

  The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $107,300/yr to $147,500/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

  Please note that we will not sponsor applicants for work visas for this position.

• About the company

  Palo Alto Networks, Inc. is an American multinational cybersecurity company with headquarters in Santa Clara, California.

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