NHS
Eye Clinic Liaison Officer
This job is now closed
Job Description
- Req#: C9180-23-1808?language=en&page=1168&sort=publicationDateDesc
- A-level or equivalent (NVQ level 3)
- Professional qualification in health or social care
- RNIB low vision training
- RNIB Eye Clinic Liaison Officer course
- Experience working with people who have sensory loss or additional needs
- Experience assessing patient's emotional, practical and social needs following a diagnosis
- Experience of working within a multidisciplinary team
- NHS, social work or counselling experience
- Experience of working within an ophthalmology department
- Experience processing Certification of Visual Impairment
- Experience training others in visual impairment /disability awareness
- Extensive knowledge of local, regional and national services available to support people with sight loss
- Comprehensive understanding of the needs of patients with sight loss and how to tailor support to the individual patient
- Knowledge of falls prevention and how to advise on safety in the home
- Knowledge of the benefits of Certification of Visual Impairment (CVI) and familiarity with the CVI process
- Knowledge of products and equipment used to support independent living and personal safety
- Awareness of national priorities and initiatives in the sight loss sector
- A good understanding of common eye conditions and strategies for the prevention of sight loss
- Understanding of wider NHS and social care issues
- Excellent verbal and written communication skills
- Good organisational skills with the ability to prioritise a demanding workload
- Able to work autonomously
- Self-motivated
- Computer literacy including Excel database
- Ability to liaise effectively with a wide range of people including medical staff, patients and relatives, community support services
- Presentation skills
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind and excellent.
- A-level or equivalent (NVQ level 3)
- Professional qualification in health or social care
- RNIB low vision training
- RNIB Eye Clinic Liaison Officer course
- Experience working with people who have sensory loss or additional needs
- Experience assessing patient's emotional, practical and social needs following a diagnosis
- Experience of working within a multidisciplinary team
- NHS, social work or counselling experience
- Experience of working within an ophthalmology department
- Experience processing Certification of Visual Impairment
- Experience training others in visual impairment /disability awareness
- Extensive knowledge of local, regional and national services available to support people with sight loss
- Comprehensive understanding of the needs of patients with sight loss and how to tailor support to the individual patient
- Knowledge of falls prevention and how to advise on safety in the home
- Knowledge of the benefits of Certification of Visual Impairment (CVI) and familiarity with the CVI process
- Knowledge of products and equipment used to support independent living and personal safety
- Awareness of national priorities and initiatives in the sight loss sector
- A good understanding of common eye conditions and strategies for the prevention of sight loss
- Understanding of wider NHS and social care issues
- Excellent verbal and written communication skills
- Good organisational skills with the ability to prioritise a demanding workload
- Able to work autonomously
- Self-motivated
- Computer literacy including Excel database
- Ability to liaise effectively with a wide range of people including medical staff, patients and relatives, community support services
- Presentation skills
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind and excellent.
Job summary
An opportunity for an Eye Clinic Liaison Officer (ECLO) has arisen within Addenbrooke's busy ophthalmology department.
You will be working alongside our Lead ECLO and low vision administrator to deliver direct support and information to people with sight loss. You will act as a bridge between the eye department, social services and voluntary sector organisations. This is a vital role in meeting the needs of patients with visual impairment, liaising with internal and external services to provide a high standard of holistic care and raising awareness.
You should be proactive and solution focused, be able to work efficiently and autonomously. Candidates with relevant experience, strong communication and interpersonal skills are invited to apply.
This post is full time but job-share/part time would be considered for the right candidate(s). The successful candidate(s) can split their time between working from home and working on site, in line with service requirements.
The service runs within normal office hours but working hours can be flexible. If you have the above skills and a desire to make a difference to the patient experience, we would love to hear from you. Please apply to join our friendly and dedicated team.
Main duties of the job
To provide information and emotional support at the point of sight loss diagnosis. To assess visually impaired patient's practical and social needs and signpost to appropriate statutory support services. Oversee the CVI registration process.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Date posted
15 December 2023
Pay scheme
Agenda for change
Band
Band 5
Salary
£28,407 to £34,581 a year p.a. pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
180-D-234379
Job locations
Addenbrookes Hospital-Division D
Hills road
Cambridge
CB2 0QQ
Job descriptionJob description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 2nd January 2024
Interviews are due to be held on 15th January 2024
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 2nd January 2024
Interviews are due to be held on 15th January 2024
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills
Essential
Desirable
Additional Requirements
Essential
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills
Essential
Desirable
Additional Requirements
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division D
Hills road
Cambridge
CB2 0QQ
Employer's website
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division D
Hills road
Cambridge
CB2 0QQ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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