FedEx

F0320: Service Assurance Agent


Pay$18.49 / hour
LocationRainbow City/Alabama
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: RC686774
      Focuses on root cause analysis to improve service, provide feedback Management, offer solutions and actions to solve operational problems. Promotes and supports the service assurance network and quality improvement process in all facets of the operations. Provides inventory tracking, deployment, maintenance support for devices, equipment and software. Performs other duties as assigned. High school diploma/GED Eighteen (18) months FedEx experience. Ability to complete all basic and re currency training. Knowledge of FedEx operations features of service. Knowledge of mainframe and web-based applications, i.e. Cosmos, GNSL, FAMIS, IMS, TSO, CMS, etc. Must be proficient with PC applications including word processing, spreadsheets, databases and graphics. Shift would be Tuesday - Friday 4 pm to 9 pm Saturday 7:00 am - 3:00 pm * Hourly rate $18.49 * Minimum of 17 hours a week guaranteed Eligible for benefits after 90 days * Medical, Dental & Vision benefits * Paid time off * 401K (8% Company match) * Tuition assistance up to $5250 per calendar year * Promote from within philosophy * Vacation and Holiday pay * Airline Discounts * Nationwide career opportunities * Training and growth opportunities to build a career FedEx Express is absolutely, positively your best choice for a career. Are you looking for a company that provides a safe, diverse and rewarding environment where employees have opportunities to grow and succeed? Are you looking for a company that provides benefits, competitive pay and opportunities to develop your skills into a rewarding career? This is who we are and what we do. Come join the team that is recognized consistently among best employers and is the world’s largest express transportation company, providing services to more than 220 countries and territories. Come help us deliver the FedEx Purple Promise by making every customer experience outstanding. We’re excited that your career search has brought you to FedEx. Visit the link below to see more about what it means to join the team at FedEx: https://www.fedex.com/en-us/about/working-at-fedex.htmlFedEx Express is an AA/EEO/Veterans/Disabled Employer FedEx Express prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. LEARN MORE
  • About the company

      Motivated by goodwill and a hard work ethic, our team members deliver on the FedEx Purple Promise to make every FedEx experience outstanding. For these reasons, our company has continued to excel in the ranks of the most admired and reputable companies in the world.

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