• Job Description

  Req#: C9298-EST-330?language=en&page=1067&sort=publicationDateDesc

  Job summary

  Are you an organised and motivated individual who is passionate about creating a safe, clean and efficient environment for our patients at Leeds?

  If so, an exciting opportunity has arisen within our award-winning Facilities Operational Patient Environment team at both the Leeds General Infirmary Hospital and St Jamess University Hospital Sites in Leeds.

  As a Facilities Operational Supervisor, youll play a crucial role in ensuring the safety and wellbeing of our patients, by operationally Supervising the agreed block/services to ensure the Patient Environment action plan is achieved on time and to the required local and national standards.

  The ideal candidate will have some previous experience working within some of the following functions and services, (list not exhaustive.)

  Domestic Services

  Housekeeping

  Patient Food Service

  Cleaning Response Service

  Waste Management

  Linen & Laundry

  Portering

  In addition to patient-facing requirements, youll also provide vital support to the overarching departmental strategy, including sustaining an effective financial performance and improving efficiencies in our services.

  Guided by our Leeds Way Values, we are committed to creating the best place to work and to being the employer of choice for Estates and Facilities in the region. By joining the Estates and Facilities Team at Leeds, you'll have access to a friendly support network with ongoing training, career progression and an excellent benefits package.

  Main duties of the job

  The successful candidate could be supervising up to 40 staff, at any one time. This role is key in ensuring that all the Cleaning and Patient Catering services are delivered to exceptional standards.

  The Facilities Operational Supervisor position provides an ideal opportunity for a highly ambitious, skilled and focussed individual.

  Day- to- day duties include: The daily management of staff rotas, including Health Roster online system, payroll, attendance management, including formal attendance meetings, audits & monitoring, direction & monitoring of daily activities, appraisals, acting upon patient feedback and Risk Assessments.

  The successful candidate will be responsible for liaising with both Internal and External Key stakeholders, alongside Patients & Visitors.

  Many of the shifts available, follow a 2-week rotational 11-hour shift pattern, which involves working every other weekend.

  In addition, to the direct staff supervision, the ideal candidate will be:

  A team player

  Committed to continuous learning and development

  Proactive in resolving potential operational issues

  Organised and able to prioritise workloads for themselves and others

  Be a good communicator

  Maintain calmness and relay confidence in a busy working environment

  Able to work on own initiative

  Committed to supporting Health & Wellbeing of those working within their teams

  Possess good IT skills

  Have good numeracy & literacy levels

  About us

  Leeds Teaching Hospitals is one of the largest employers in Leeds, with over 20,000 staff providing care to 1.6 million patients each year. The Estates and Facilities team keep the Trust's sites running and manage one of the largest estate portfolios in the NHS. With over 2,300 staff, we provide a range of Estates & Facilities services and ensure our buildings and environments are fit for purpose, clean and safe.

  Whether we're cleaning wards, maintaining buildings, monitoring environmental impact, feeding patients, or patrolling our sites, we support the delivery of patient care. Leeds Teaching Hospitals is committed to redeploying 'at risk' members of our existing workforce to new roles.

  Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

  Expected Shortlisting Date

  04/07/2025

  Planned Interview Date

  17/07/2025

  Details

  Date posted

  11 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £27,485 to £30,162 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  C9298-EST-330

  Job locations

  St. James's University Hospital

  Beckett Street

  Leeds

  LS9 7TF

  
  

  Leeds General Infirmary

  Great George Street

  Leeds

  LS1 3EX

  
  

  Job description

  Job responsibilities

  For a more detailed overview of the job description and personal specification please see the attached Job Description.

  Job description

  Job responsibilities

  For a more detailed overview of the job description and personal specification please see the attached Job Description.

  Person Specification

  Skills & Behaviours

  Essential

  • Good organisational skills
  • Ability to adapt to change and lead a team through the change process
  • Ability to encourage and support their staff in the service provision
  • Good administration skills, accuracy and attention to detail.

  Qualifications

  Essential

  • Formal Qualifications (CSE/GCSE or equivalent ) at least pass (c or 4 and above) in English , Maths
  • Level 3 Food Hygiene (to be completed within first 6 months of appointment)
  • Undertaken any recent and relevant training required to enhance the delivery of the service - For example, not limited to (Complaints, Attendance Management, Lean Principles, Conduct)
  • CMI (principles of management & leadership), level 3 or equivalent, or ability to achieve when appointed

  Desirable

  • Health/Well-being/Mental Health First aid training
  • Leeds Improvement Method (LIM,) introduction training
  • Financial planning and budgetary control training

  Experience

  Essential

  • Have a range of supervision experience, including independently leading a team without direct on- site management.
  • Have an excellent understanding of soft service functions, i.e either, cleaning, catering, and/or portering service delivery.
  • Knowledge of Sustainability, Waste Regulations and Carbon Footprint agenda
  • Good communication, presentation & I.T skills
  • Shows enthusiasm in regard to personal development and encourages other staff to continually develop.

  Person Specification

  Skills & Behaviours

  Essential

  • Good organisational skills
  • Ability to adapt to change and lead a team through the change process
  • Ability to encourage and support their staff in the service provision
  • Good administration skills, accuracy and attention to detail.

  Qualifications

  Essential

  • Formal Qualifications (CSE/GCSE or equivalent ) at least pass (c or 4 and above) in English , Maths
  • Level 3 Food Hygiene (to be completed within first 6 months of appointment)
  • Undertaken any recent and relevant training required to enhance the delivery of the service - For example, not limited to (Complaints, Attendance Management, Lean Principles, Conduct)
  • CMI (principles of management & leadership), level 3 or equivalent, or ability to achieve when appointed

  Desirable

  • Health/Well-being/Mental Health First aid training
  • Leeds Improvement Method (LIM,) introduction training
  • Financial planning and budgetary control training

  Experience

  Essential

  • Have a range of supervision experience, including independently leading a team without direct on- site management.
  • Have an excellent understanding of soft service functions, i.e either, cleaning, catering, and/or portering service delivery.
  • Knowledge of Sustainability, Waste Regulations and Carbon Footprint agenda
  • Good communication, presentation & I.T skills
  • Shows enthusiasm in regard to personal development and encourages other staff to continually develop.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Leeds Teaching Hospitals

  Address

  St. James's University Hospital

  Beckett Street

  Leeds

  LS9 7TF

  
  

  Employer's website

  https://www.leedsth.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Leeds Teaching Hospitals

  Address

  St. James's University Hospital

  Beckett Street

  Leeds

  LS9 7TF

  
  

  Employer's website

  https://www.leedsth.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice