• Job Description

  Req#: 202303593

  The RE&WS Function is responsible for providing the environment, processes, equipment and resources that efficiently and effectively help our Willis Towers Watson colleagues meet client demands and the overall objectives of the organization. The Facilities Services Manager role is responsible for providing an integrated set of support programs and services to colleagues, with a focus on enabling productivity, managing costs, mitigating risk, promoting our values, and supporting our brand. Programs and services include but are not limited to work environment, maintenance, reception, on-site meeting support and food services, print, post, office equipment, safety, security, business continuity, and records management. The role will hold responsibility for one or more WTW sites, it is ambitioned for the successful candidate to be based in WTW's Dublin office 4 days per week and 1 day working from home.

  The Role

  • Provide subject matter expertise in facilities management methodology and practices
  • Implement best practices and effectively utilize standard operating procedures and tools
  • Ensure local RE&WS team members are informed and capable of meeting their role/responsibilities
  • Partner with segment and line-of-business leaders/key stakeholders to ensure RE&WS priorities and capabilities align with business operations
  • Manage relationships with select external partners and stakeholders, as deemed appropriate by business and REWS leadership
  • Active and collaborative support for the successful completion of real estate projects for the office(s)
  • Tangible contributions to local/segment OIP and integration targets resulting in financial and qualitative benefits; development and ownership of operational support budgets
  • Act as an Ambassador to WTW’s purpose, values, and culture.

  Qualifications

  The Requirements

  • Subject matter expertise in facilities management and office support operations within a multi-faceted professional services environment
  • Highly skilled in managing interpersonal relationships with various constituents and a focus on business productivity
  • All-inclusive written and verbal communication skills used to effectively in business standard English and in local language as appropriate
  • Demonstrated leadership skills with ability to coach, train and motivate colleagues at various levels
  • Recognized as a positive change agent in response to changing business dynamics and support requirements
  • Proven analytical, organizational, and project management skills
  • Success in the development and implementation of office support processes, procedures and guidelines that drive efficiency and service excellence
  • Effective influencing skills and ability to impact key stakeholders and satisfactory issue resolutions
  • Some travel may be required for meetings, team initiatives or other project-related activities
  • Minimum of five years’ experience in similar role and remit
  • Proficiency in the use of technology (e.g., MS Office)

  Equal opportunity employer
  WTW are an inclusive employer and welcome applications from people of all backgrounds and abilities. Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.

• About the company

  Willis Towers Watson Public Limited Company is an Anglo-American, Irish domiciled global multinational risk management, insurance brokerage and advisory company.

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