• Job ID: 41661
• Job Category: Administrative
• Division & Section: Economic Development & Culture, EDC Arts & Culture Services
• Work Location: Cedar Ridge Creative Centre (225 Confederation Dr, Scarborough, M1G 1B2)
• Job Type & Duration: Part-time, Temporary Vacancy (12 month)
• Hourly Rate and Wage Grade: $23.75 - $26.02
• Shift Information: Monday to Sunday, up to 28 hours per week (evenings & weekends)
• Affiliation: L79 Unit B PT
• Number of Positions Open: 2
• Posting Period: 14-Nov-2023 to 28-Nov-2023

Job Description

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Facility Attendant within our Economic Development & Culture Division.

Major Responsibilities:

• Fields rental inquiries and shows the building to prospective clients including giving tours of the facility
• Assists with and oversees functions and special events
• Ensuring that needs of clients and instructors are met (classrooms are properly set up, providing information to clients)
• Registration of clients into programs and workshops utilizing CLASS software
• Locks up and ensures security of building/site, including end of shift accounting procedures
• General office duties including answering the telephone, providing direct customer service, maintaining daily records and logs, sales
• Performs general customer service duties, responding to inquiries, complaints and concerns from participants and parents when necessary
• Attend staff training, workshops, meeting and perform administrative tasks as assigned

Qualifications:

1. Experience in direct customer service delivery and cash handling
2. Experience using MS Office Suite (Word, Excel), knowledge of CLASS would be an asset.
3. Minimum grade 12 education or equivalent combination of education & experience

You must also have:

• Proven attention to detail and procedure
• Excellent problem solving skills and demonstrated sound judgement
• Proven reliability, responsibility and the ability to work independently
• Interest in community arts
• Flexible and punctual
• Demonstrates excellent communication, interpersonal and teamwork skills
• Must possess and be able to obtain a valid First Aid Certificate
• Must possess and be able to obtain Smart Serve Certification

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.