Description

Wayfinder Family Services ensures that children, youth, and adults facing challenges always have a place to turn.

Wayfinder is committed to advancing IDEA (Inclusion, Diversity, Equity, and Accessibility).

Wayfinder believes inclusion, diversity, equity, and accessibility are essential to our excellence and our mission's execution. We value differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences. Individuals of color, women, LGBTQIA+, veterans and differently-abled persons are encouraged to apply.

In exchange for your talent, Wayfinder offers an excellent benefits package, which includes the following:

• This role is eligible for Public Service Loan Forgiveness (PSLF)

• Competitive salary - Sign-on bonus for eligible roles

• Flexible schedules depending on the position (some offering hybrid)

• Medical insurance with a $30 premium per paycheck coverage plan (employee-only)

• Dental insurance 100% employer paid for HMO coverage plan (employee-only)

• 401(k) retirement plan with an employer match up to 4%

• 11 paid holidays per year and a generous paid time off policy

• Five paid winter holidays (between Christmas Eve & New Year's Day)

• Education Reimbursement Program

• Robust training opportunities: Shared Core Practice Model, Trauma-Informed Care, Evidence-based Practices

• Clinical Supervision for licensure

Compensation:

In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Role Summary:

The primary purpose of this position is to provide management, administration, and oversight of all direct care ORR/Haven functions that impact the health, safety, and treatment of The Haven residents.

Major Duties and Responsiblites:

• Develops and executes policies and procedures and a system of accountability that tracks the quality of service, program budget, relevant documentation, and adherence to regulatory and contractual requirements.
• Effectively supervises, evaluates, and directs the work of a diverse group of employees (youth counselors). Timely completion of performance appraisals, regular supervisory meetings, performance documentation, staff development, and supervision for success best practices. Supports Assistant Director in personnel functions including recruitment, hiring, retention, and discipline of staff.
• Ensures sensitivity to the service population’s cultural and socioeconomic characteristics.
• Completes Records of Discussions with youth counselors under the approval of the Assistant Director I to ensure that all staff concerns are met, and policies and procedures are properly implemented.
• Assures department personnel, residents, visitors, etc., follow established policies and procedures, to include safety rules and regulations, always.
• Provides group and individual trainings and in-services, as appropriate, to ensure that all staff on the shift are well trained and meet their mandatory required training hours per regulations.
• Coordinates and assists with daily living skills instruction (tooth brushing, showering, dressing, and bed-making, toilet training, eating, laundry, kitchen, etc.).
• Provides residents with opportunities to make choices either by via vocal communication, translation tools, signing, picture cues, partial physical assistance, or total physical assistance.
• Attends staff meetings, in-service training, and other agency/program meetings as scheduled.
• Reports any unusual incidents/accidents immediately to the Supervisor, both verbally and in writing.
• Coordinates supervision and transportation for residents’.
• Performs other related duties as may become necessary or as directed by supervisor.

Qualifications

Education:

• Bachelor’s degree in the behavioral sciences, human services, or social services field required.

Experience:

• Two+ years in a residential setting as a supervisor/manager is required.
• Pro Act trained and or Pro Act trainer (preferred).
• Bilingual (English/Spanish) Required; Proficiency in other languages preferred.
• Ability to work collaboratively with members of interdisciplinary teams.
• Demonstrated awareness of sensitivity to and competence in dealing with culturally, and socio-economically diverse client populations.

Specific Requirements:

• Valid CA Driver License with a minimum of two (2) years good driving history and must be approved by the agency’s insurance carrier to drive agency vehicles. Or ability to facilitate travel for and with clients to and from potential job sites and lesson destinations used for training, using available transportation resources which may include public transportation, rideshare, etc.

Employee Wellness & Safety

Wayfinder is committed to creating an environment where employees and clients are safe. To meet this goal, we ask that employees be fully vaccinated (including boosters, where applicable) against the COVID-19 virus as a condition of employment. All staff must demonstrate evidence of complete vaccination, including booster, on or before their employment start date. Wayfinder will consider requests for exemption based on religious beliefs or medical accommodations. In addition, candidates must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with Unaccompanied Children, including Varicella, MMR, TDap or Tdap, and Influenza. Wayfinder requires a thorough background screening process, including a health screening, and fingerprinting.

Trauma-Informed Care

Wayfinder practices Trauma-Informed Care (TIC) principles which recognize the signs, symptoms, and widespread impact of trauma. Employees integrate the knowledge of Trauma-Informed Care into policies, procedures, and practices to prevent re-traumatization which promotes the healing of families, youth, individuals, and communities.

Wayfinder is an Equal Opportunity Employer.

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