Boston University
FACULTY & STUDENT SUPPORT ADMINISTRATOR, BU Virtual
PayCompetitive
LocationBoston/Massachusetts
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 313807
Employer Industry: Online Education
Why consider this job opportunity:
- Competitive pay up to the maximum amount mentioned in the job description
- Opportunity for career advancement within the organization
- Supportive and collaborative work environment
- Chance to contribute to the development of high-quality online programs
- Potential for remote work flexibility
- Opportunity to work with academic leaders and technology solutions
What to Expect (Job Responsibilities):
- Collaborate with faculty, students, and operations team to support online program development
- Manage a portfolio of 10-15 courses per term for six terms a year
- Provide guidance and recommendations to faculty for successful online course delivery
- Communicate directly with students to prepare and support them throughout their online course experience
- Troubleshoot and provide advanced support for online user experience issues
What is Required (Qualifications):
- Strong interpersonal skills
- Experience in education and customer service
- Availability for onboarding experiences for students and faculty
- Advanced understanding of online course delivery
- Excellent communication skills
How to Stand Out (Preferred Qualifications):
- Experience in online education or virtual learning environments
- Familiarity with educational technology solutions
#OnlineEducation #FacultySupport #StudentSupport #CareerDevelopment #RemoteWorkOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Boston University is a leading private research institution with two primary campuses in the heart of Boston and programs around the world.