Boston University

FACULTY & STUDENT SUPPORT ADMINISTRATOR, BU Virtual


PayCompetitive
LocationBoston/Massachusetts
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 313807
      Employer Industry: Online Education

      Why consider this job opportunity:
      - Competitive pay up to the maximum amount mentioned in the job description
      - Opportunity for career advancement within the organization
      - Supportive and collaborative work environment
      - Chance to contribute to the development of high-quality online programs
      - Potential for remote work flexibility
      - Opportunity to work with academic leaders and technology solutions

      What to Expect (Job Responsibilities):
      - Collaborate with faculty, students, and operations team to support online program development
      - Manage a portfolio of 10-15 courses per term for six terms a year
      - Provide guidance and recommendations to faculty for successful online course delivery
      - Communicate directly with students to prepare and support them throughout their online course experience
      - Troubleshoot and provide advanced support for online user experience issues

      What is Required (Qualifications):
      - Strong interpersonal skills
      - Experience in education and customer service
      - Availability for onboarding experiences for students and faculty
      - Advanced understanding of online course delivery
      - Excellent communication skills

      How to Stand Out (Preferred Qualifications):
      - Experience in online education or virtual learning environments
      - Familiarity with educational technology solutions

      #OnlineEducation #FacultySupport #StudentSupport #CareerDevelopment #RemoteWorkOpportunity

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Boston University is a leading private research institution with two primary campuses in the heart of Boston and programs around the world.