Riverside Community Care

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Family Support Coordinator

The CBHC Family Support Coordinator (FSC) is an integral member of the interdisciplinary Youth/Young Adult Team, providing care coordination and case management support on behalf of youth in partnership with caregivers. The FSC assists families with navigating youth-serving systems, connection and referral to services, and family support and advocacy. Care coordination in this role is provided through the lens of lived experience as a caregiver to youth living with behavioral health challenges.

In this vital role, the FSC will:

• Assist parents in their development as advocates for their children, participating in activities that are designed to address Service plan health related social needs.
  • Attend school or community meetings alongside parents/caregivers as needed.
  • Provide aid to parents/caregivers in accessing appropriate outside resources.

• Provide care coordination on behalf of youth with caregivers, navigating child serving systems like DMH, DCF, schools/IEP services, and CBHI services.
• Develop recommendations on appropriate community resources and supports which would benefit the family with both the family and interdisciplinary team.
• Complete all documentation as required by the program, funding sources and regulatory agencies in a complete, accurate and timely manner and in compliance with agency and relevant state protocols.

Schedule: Full-Time, 40 hours

• Weekend work is not required, but highly monetarily incentivized with a $5 weekend differential.

Pay: $22.27/hourly

• Additional $1 for CPS
• Additional $2 for CARC

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer!

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

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