• Job Description

  Req#: FAMIL004779

  If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

  Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities.

  We are currently searching for a full-time Family Support Worker at our DuPage location.

  SALARY: The average starting salary for this position will fall in the range of $50,000 and $55,000 annually. Where candidates fall in this range will be based on skill and experience level.

  
  ESSENTIAL JOB FUNCTION:

  • Responsible for supporting a team approach to planning and implementing program activities.
  • Recruit and enroll children and families into the program, as well as establish and maintain accurate documentation of age and income eligibility for children and pregnant women participating in the program.
  • Collaborates with program staff site partners, and supervisor to coordinate services relating to child and family well-being, including Disabilities, Health, Mental Health, Nutrition and Family Partnerships.
  • Collaborate with families and program staff to complete an accurate family assessment annually and provide intervention, referrals and assistance for interests, needs and circumstances identified.
  • Provide case management services to families and children including assistance and referrals, i.e. emergency services, health/nutrition/dental referrals, disability referrals, and child abuse and neglect referrals, etc. including following up with
    families to assure that services are received.
  • Collaborate with families in identifying and defining family goals as early as possible after enrollment; and ensure that progress review is done per procedure.
  • Maintain accurate and current record keeping by uploading all documents into the program electronic database.
  • Adhere to follow up procedures for tracking activities in all Service areas, i.e.: health, mental health, nutrition, disabilities, and family and community partnerships.
  • Collaborate with all families and local health agencies to ensure that all children are linked to a medical and dental home for an ongoing source of continuous service.
  • Ensure that all mandated Physicals, Screenings, and Dental exams are kept up to date.
  • Maintain on-going contact with families regarding program services. Document contact on case notes in Child Plus/COPA.
  • Document and provide follow up regarding children’s absences, according to the program’s attendance policy. Offer and provide assistance to families with attendance issues.
  • Provide immediate referrals, assistance and follow-up for crisis intervention needs.
  • Collaborates with teachers to facilitate monthly Parent Committee Meetings.
  • Assists in planning all Family Engagement Activities.
  • Responsible for the implementation of the agency’s Planned Language Approach, which is specifically designed to support dual language learners and their families.
  • Respond appropriately to cultural diversity and be sensitive to the needs of the families and community served.
  • Attend regularly scheduled staff meetings/trainings and monthly supervision.
  • Provides active supervision to ensure the safety of children while in the classroom, during transitions, and while on the playground. Ensures that no child shall be left alone or unsupervised.
  • Assist in classroom based on classroom needs, if applicable.
  • Performs other duties as may be assigned.

  QUALIFICATIONS:

  • Strong organizational skills and the ability to set priorities, organize time efficiently and handle multiple demands.
  • Ability to work a flexible schedule including some evenings and/or weekends.
  • Knowledge of community resources.
  • Ability to work with diverse constituencies in a professional manner.
  • Must have access to a vehicle, valid driver's license and proof of insurance to perform essential job functions.
  • Bachelor’s Level Degree in Family Services, Social Work, Psychology, Early Childhood Education, Sociology, Child
  • Development or related field from an accredited college or university required.
  • Two (2) years of Social Service experience preferred
  • Bilingual in Spanish required.

  ADDITIONAL REQUIREMENTS:

  • Satisfactorily pass all relevant screening and criminal background checks.

  TRAVEL/TRANSPORTATION REQUIREMENTS:

  • Driving required with a personally owned vehicle; Travel between sites required.

  
  PHYSICAL DEMANDS

  • While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.

  Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here !

  Some highlights include:

  • Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
  • Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
  • FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
  • Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

  And so much more! Make sure you click here to see the full suite of benefits offered!

  MORE ABOUT US:

  Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

  Qualifications

  Education

  Required

  Bachelors

  Bachelors

  Bachelors

  Bachelors

  Experience

  Preferred

  Experience in Social Services.

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Metropolitan Family Services is a non-profit organization in Chicago.

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