• Job Description

  Req#: B0089-25-0000?language=en&page=864&sort=publicationDateDesc

  Job summary

  We have a rewarding opportunity available for a Female Peer Support Worker to join our Community Rehabilitation Team based in Central Bristol.

  Missing Link provides practical advice and support to individuals to allow them to maintain a rich and meaningful life. The aim is to deliver recovery and wellbeing opportunities for people with mental health and other support needs to achieve their hopes and ambitions.

  As our Peer Support Worker, you will work collaboratively together with the service user and mental health professionals to navigate and coordinate services (both social and clinical interventions), connecting into community resources, building resilience and improving wellbeing. Working within a recovery and psychologically informed approach, taking a holistic view to support peoples recovery to live fulfilling lives. You will ensure that services are tailored to individuals cultural and social needs.

  Main duties of the job

  Key duties and responsibilities of our Peer Support Worker:

  Be an expert through personal lived experience of mental health recovery; to draw upon lived experience of mental health support needs and recovery to assist people to move forward positively

  Be active in your own recovery and show a willingness to share recovery experience

  Maintain hope and optimism for the individual with high expectations for recovery and build trusting and collaborative relationships with service users and other agencies

  Identify, assess, contribute, maintain and manage risk to ensure risk is minimised

  Co-produce, implement and review recovery plans, crisis plans and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users and best practice

  About us

  Established in 1983, BRISTOL MISSING LINK (incorporating Next Link and Safe Link) is a leading provider of womens support services in Bristol.

  In return for joining us, we will offer you:

  • Up to 30 days annual leave (depending on length of service)
  • 3 extra holidays including International Womens Day
  • Excellent development and training opportunities
  • Employer pension contribution (minimum 5% of your gross salary)
  • Mindful Employer Plus Scheme
  • Cycle to Work Scheme
  • Long Service Awards
  • Health and Wellbeing programme

  Date posted

  21 January 2025

  Pay scheme

  Other

  Salary

  £25,359 to £27,449 a year pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  B0089-25-0000

  Job locations

  Missing Link

  Queens Avenue

  Bristol

  BS8 1SB

  
  

  Job description

  Job responsibilities

  • Build trusting and collaborative relationship with the service user.
  • Carry out role adhering to Mental Health Bristol Partnerships policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach
  • To be an expert through personal lived experience of mental health recovery; to draw upon lived experience of mental health support needs and recovery to assist people to move forward positively.
  • To be active in own recovery and show a willingness to share recovery experience
  • Co produce, implement and review recovery plan, crisis plan and other self management tools e.g Wellness Recovery Action Plan, in partnership with service users in line with best practice.
  • To act as a specialist resource within the service, by offering a unique perspective to service users. To act as an expert on recovery resources.
  • To facilitate positive culture change within the workplace , as defined by system leadership.
  • Identify, assess, contribute, maintain, feedback and manage risk to ensure risk is minimised. Work in a safe manner using a positive risk-taking approach, ensuring the health and safety policies of Mental Health Bristol are implemented and fully adhered to ensure all safeguarding issues are properly managed.
  • Have up-to-date safeguarding training and ensure that Safeguarding policies and procedures are fully adhered to and that a Think Family approach is embedded within working practice.
  • Support facilitation of delivery of the recovery plan to enable service users to make informed decisions about their mental wellbeing, maximising their independence and providing advocacy role where appropriate.
  • Work in a culturally sensitive way for all service users, tailoring service to meet their individual needs, challenging stigma and discrimination, advocating for person if appropriate, and ensuring up-to-date community knowledge. Work with a range of needs e.g from young people to older people, LGBT service users , disabled people and with people with a range of backgrounds and ethnicity.
  • To provide specialist support to women using the service and advice and guidance to other team members regarding womens mental health issues
  • To provide specialist support and screening regarding domestic abuse/sexual violence and provide advice and guidance to the team on pathways into DVA and sexual violence services.
  • Participate actively in supervision and reflective practice. Proactively seek advice and support from colleagues and other agencies as relevant
  • Promote and facilitate service user involvement and inclusion within Mental Health Bristol and the community in line with Mental Health Bristol Partnership objectives.
  • Contribute to project work, development initiatives and implementation of policies and procedures with guidance from Team Manager and Partnership and Recovery Development Managers.
  • Contribute to Recovery College delivery and promote college activities to service users, family, carers and enable access.
  • Support caseload management and documentation effectively, ensuring up to date and clear record keeping in line with MHB policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies.
  • To use RIO electronic patient record system as required by the post. Training will be provided.
  • Collaborate with other team members to maximise service performance, meet targets and Service Level Agreements and promote effective communication and teamwork.
  • Work within rota system including evenings and weekend working as required.
  • Maintain hope and optimism for the individual with high expectations for recovery. Use lived experience (if appropriate)to positively support the individuals recovery
  • Work closely with carers, families and children as with service users carers if appropriate.

  Job description

  Job responsibilities

  • Build trusting and collaborative relationship with the service user.
  • Carry out role adhering to Mental Health Bristol Partnerships policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach
  • To be an expert through personal lived experience of mental health recovery; to draw upon lived experience of mental health support needs and recovery to assist people to move forward positively.
  • To be active in own recovery and show a willingness to share recovery experience
  • Co produce, implement and review recovery plan, crisis plan and other self management tools e.g Wellness Recovery Action Plan, in partnership with service users in line with best practice.
  • To act as a specialist resource within the service, by offering a unique perspective to service users. To act as an expert on recovery resources.
  • To facilitate positive culture change within the workplace , as defined by system leadership.
  • Identify, assess, contribute, maintain, feedback and manage risk to ensure risk is minimised. Work in a safe manner using a positive risk-taking approach, ensuring the health and safety policies of Mental Health Bristol are implemented and fully adhered to ensure all safeguarding issues are properly managed.
  • Have up-to-date safeguarding training and ensure that Safeguarding policies and procedures are fully adhered to and that a Think Family approach is embedded within working practice.
  • Support facilitation of delivery of the recovery plan to enable service users to make informed decisions about their mental wellbeing, maximising their independence and providing advocacy role where appropriate.
  • Work in a culturally sensitive way for all service users, tailoring service to meet their individual needs, challenging stigma and discrimination, advocating for person if appropriate, and ensuring up-to-date community knowledge. Work with a range of needs e.g from young people to older people, LGBT service users , disabled people and with people with a range of backgrounds and ethnicity.
  • To provide specialist support to women using the service and advice and guidance to other team members regarding womens mental health issues
  • To provide specialist support and screening regarding domestic abuse/sexual violence and provide advice and guidance to the team on pathways into DVA and sexual violence services.
  • Participate actively in supervision and reflective practice. Proactively seek advice and support from colleagues and other agencies as relevant
  • Promote and facilitate service user involvement and inclusion within Mental Health Bristol and the community in line with Mental Health Bristol Partnership objectives.
  • Contribute to project work, development initiatives and implementation of policies and procedures with guidance from Team Manager and Partnership and Recovery Development Managers.
  • Contribute to Recovery College delivery and promote college activities to service users, family, carers and enable access.
  • Support caseload management and documentation effectively, ensuring up to date and clear record keeping in line with MHB policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies.
  • To use RIO electronic patient record system as required by the post. Training will be provided.
  • Collaborate with other team members to maximise service performance, meet targets and Service Level Agreements and promote effective communication and teamwork.
  • Work within rota system including evenings and weekend working as required.
  • Maintain hope and optimism for the individual with high expectations for recovery. Use lived experience (if appropriate)to positively support the individuals recovery
  • Work closely with carers, families and children as with service users carers if appropriate.

  Person Specification

  Experience

  Essential

  • Proven experience of mental health issues and/or services, as a service user.
  • To have experience of recovering a meaningful life, and able to self manage ( with or without support) any ongoing mental health issues.
  • Significant experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

  Desirable

  • Experience of delivering women only services

  Values

  Essential

  • Commitment to diversity and equal opportunities at work
  • Work with a Recovery focused approach
  • Commitment to service user participation and involvement
  • An understanding and commitment to meeting the needs of vulnerable women and men

  Qualifications

  Essential

  • Numeracy and literacy to GCSE level/NVQ 2 or equivalent
  • IT skills including ability to produce various documents in Word, and use of email and internet.

  Desirable

  • A recognised qualification in a relevant field (for example DipSW, RMN, CPN)
  • Psychologically informed practice

  Knowledge

  Essential

  • Proven knowledge of support needs of people with mental health needs.
  • Proven knowledge of equal opportunities issues
  • Proven knowledge of health and safety issues, especially those relevant to mental health
  • Proven knowledge of safeguarding policies and procedures relating to adults and children and young people
  • Knowledge and understanding of the particular needs of working with vulnerable women
  • To have completed the Peer support Training programme or be willing to complete the course upon employment

  Desirable

  • Proven knowledge of welfare benefits
  • Proven knowledge of the social care sector
  • Knowledge of working with people with drug and alcohol, learning disabilities or complex needs
  • Knowledge of peer work theory and practice

  Desirable

  Desirable

  • A current, full driving licence and access to appropriate motorised vehicular transport (such as a car, moped or motorbike).

  Person Specification

  Experience

  Essential

  • Proven experience of mental health issues and/or services, as a service user.
  • To have experience of recovering a meaningful life, and able to self manage ( with or without support) any ongoing mental health issues.
  • Significant experience working with people with mental health needs, or people with complex needs
  • Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
  • Proven experience of carrying out needs and/or risk assessments and the support planning process
  • Experience of working with a number of individuals with competing needs and priorities

  Desirable

  • Experience of delivering women only services

  Values

  Essential

  • Commitment to diversity and equal opportunities at work
  • Work with a Recovery focused approach
  • Commitment to service user participation and involvement
  • An understanding and commitment to meeting the needs of vulnerable women and men

  Qualifications

  Essential

  • Numeracy and literacy to GCSE level/NVQ 2 or equivalent
  • IT skills including ability to produce various documents in Word, and use of email and internet.

  Desirable

  • A recognised qualification in a relevant field (for example DipSW, RMN, CPN)
  • Psychologically informed practice

  Knowledge

  Essential

  • Proven knowledge of support needs of people with mental health needs.
  • Proven knowledge of equal opportunities issues
  • Proven knowledge of health and safety issues, especially those relevant to mental health
  • Proven knowledge of safeguarding policies and procedures relating to adults and children and young people
  • Knowledge and understanding of the particular needs of working with vulnerable women
  • To have completed the Peer support Training programme or be willing to complete the course upon employment

  Desirable

  • Proven knowledge of welfare benefits
  • Proven knowledge of the social care sector
  • Knowledge of working with people with drug and alcohol, learning disabilities or complex needs
  • Knowledge of peer work theory and practice

  Desirable

  Desirable

  • A current, full driving licence and access to appropriate motorised vehicular transport (such as a car, moped or motorbike).

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Missing Link

  Address

  Missing Link

  Queens Avenue

  Bristol

  BS8 1SB

  
  

  Employer's website

  https://missinglinkhousing.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Missing Link

  Address

  Missing Link

  Queens Avenue

  Bristol

  BS8 1SB

  
  

  Employer's website

  https://missinglinkhousing.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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