• Job Description

  Req#: 4066188
  Welcome to the City of Dallas!
  The City of Dallas is one of the largest employers in the DFW Metroplex.
  We offer growth opportunities and a chance to make a difference in our community.
  
  What do we offer?
  A competitive salary, five-year vested pension plan, great benefits package that includes health, vision and dental insurance, pet insurance, tuition reimbursement, qualifying childcare assistance, paid time off and more.
  
  Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career.

  
  The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
  
  The Fair Housing Investigator investigates, researches, and evaluates allegations of violations of the Fair Housing Ordinance to ensure citizens have equal and equitable access to housing.

  1 Investigates, researches, and evaluates complaints of fair housing violations; receives grievances through walk in, phone calls, and other mediums; engages and communicates with citizens effectively to determine issues and prioritize concerns.

  
  

  2 Researches, gathers, and compiles detailed facts pertaining to grievances and violations; interviews all parties and witnesses involved, compiles necessary documents, and determines if allegations are viable.

  
  

  3 Identifies, determines, and makes cause or no-cause recommendations to the administrator for consideration in prosecution of cases for alleging housing discrimination and violations; presents all evidentiary data to support claims and recommendations.

  
  

  4 Communicates, interacts, and engages with housing owners, attorneys, city attorneys, federal agencies, and private organizations to investigate cases and explain liabilities.

  5 Prepares, drafts, and edits reports and other paperwork, documents investigations, and maintains files to develop comprehensive documentation of cases; establishes relationships with homeowners to effectively process and review cases to determine violations.

  
  

  6 Explains, interprets, and applies all Fair Housing Ordinance standards to aggrieved persons or citizen making complaints; conducts and participates in any and all outreach or educational events to teach or train citizens and staff on Fair Housing violations and general ordinance standards.

  
  

  7 Performs any and all other work as needed or assigned.

  Education

  Bachelor's Degree in Criminal Justice, Human Services, or a related field. (Required)

  
  AND
  
  Experience

  Two (2) years of experience performing compliance, public services, or human services. (Required)

  
  Licenses and Certifications

  Texas Driver's License (Required)

  
  Language-Skills (Preferred)-English and Spanish or English and Other Culturally Diverse Dialects
  Bilingual in English and Other Culturally Diverse Languages with different dialects (with professional proficiency) desired. (Preferred)
  

  Preferred Languages (for Language Skills listed below):

  • Bilingual in one of the listed preferred languages:
    • Spanish
    • African languages (which include Amharic, Somali, Yoruba, Swahili, Igbo, Twi, Tigrinya)
    • Arabic
    • Vietnamese
    • Chinese
    • Korean
    • Laotian
    • Other Asian Languages (which can include Central Khmer (Cambodian), Karen)
    • Other Indic Languages (which include Kurdish, Dari, Pashto, Nepali, Marathi, Konkani)
    
    Knowledge, Skills, and Abilities
    

    1 Knowledge of Fair Housing laws and legal processes.

    2 Knowledge of housing issues including tenant and landlord laws.

    3 Knowledge of Texas laws and codes related to housing.

    4 Ability to research and determine fair housing violations.

    5 Ability to communicate fair housing laws, regulations, and ordinances.

    6 Ability to keep records and maintain files and documents.

    7 Ability to provide excellent customer service and consistent engagement.

    8 Ability to investigate, research, and discover necessary information.

    9 Communicating effectively both verbally and in writing.

    10 Establishing and maintaining effective working relationships.

• About the company

  The City of Dallas home page has information about employment, elected officials, online services and city departments for residents and visitors.

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