• Job Description

  Req#: R-155022

  Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

  We are currently hiring for Field Adjusters to join our Property Claims team in the Greater Toronto Area: Greater Vancouver Area.

  Come join our team!

  What you’ll do:

  • Completes on site and/or virtual inspections of personal and commercial claims

  • Responsible for capturing the scope of damages and quantifying repair estimates to settle claims

  • Reconciles and validates vendor estimates to ensure price and scope is appropriate

  • Investigate by meeting with insureds, third parties, witnesses and lawyers in or order to obtain facts and information.

  • Review facts, policy, technical reports, fire marshall reports, case law, to make decisions on coverage, value of the claim and negotiate/settle the claim accordingly

  • Responsible for providing exemplary customer service and keeping related parties informed of the claims status while working to bring claims to a successful resolution as quick as possible

  • Responsible for data accuracy, issuance of payments to insureds, vendors and other insurance companies.

  • Assistance during CAT's within Canada.

  What you’ll bring:

  • 2+ years experience as an adjuster handling Personal Lines and Commercial lines claims

  • Strong background in Property Insurance and Customer Service

  • Preference given to a candidate with the ability to scope damages and prepare an estimate for repairs

  • Good PC skills and adaptable using new technology – usage of Hover considered an Asset

  • Valid driver’s license

  What You’ll Get:

  • The salary band for this position ranges from $55,600 to $103,200. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

  • Outstanding Career Development opportunities.

  • We’ll support your professional development education.

  • Competitive vacation package with the option to purchase 5 extra days off per year

  • Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

  • Corporate wellness programs to support our employees’ physical and mental health

  
  Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.
  

  Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

  #LI-MP1

• About the company

  We’re here to protect our 33 million customers from life’s unexpected twists and turns – freeing them from fear of uncertainty. We are one of only a few insurance companies in the world that can provide customers with life, general and health insurance, and asset management in one place – a composite insurer. And we have a unique competitive advantage. Whether we’re protecting them from everyday risks or helping them to save for the future, we put customers at the heart of all we do – creating a bright and sustainable future for our customers, employees and our communities.

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