The Raymond
Field Applications Engineer - Remote
This job is now closed
Job Description
- Req#: RCS-14761
- Determine requirements, complete product selection, provide customer operational recommendations, support proposal generation for potential customers, and implement a variety of automation solutions.
- Define best practices, develop unique solutions, and enable customers to perform application-specific tasks.
- Engage in daily interactions with both internal and external customers, which encompass sales management, sales teams, engineering, and product development.
- Display ownership for all facets of the role including technical issues, customer issues, and documentation.
- Identify and quantify proposed customer benefits and create, utilize, and maintain tools to quantify these benefits.
- Travel to customer sites as needed to study and gather information critical to the overall system implementation. Travel is expected to be 80%.
- Install, implement, and integrate iWAREHOUSE products and solutions, including automated solutions. This involves the entire process, from conducting demos and pilots to overseeing all stages of deployment.
- Develop AutoCAD application drawings.
- Assist sales team with pre-sales customer support and presentations.
- Work with partners to develop complete solutions.
- Define and document best practices for these activities. Work continuously to improve them.
- Maintain expert level of product knowledge and applications.
- Possess the ability to solely represent the best interest of the Raymond Corp. during launch events.
- Able to establish solutions in real time, while in front of the customer.
- Train other employees, partners, and advocates.
- Bachelor’s or Master's Degree in Electrical or Industrial Engineering.
- Ability to travel 80% of the time.
- Works effectively as an individual as well as in a group setting.
- Excellent verbal and written communication skills.
- Strong ability to present technical material to a technically diverse audience.
- Able to assume a lead role if required in the future.
- Networking background with 2+ years of experience working with customer IT departments that orchestrate successful system integrations.
- Experience in project management using Power BI and SmartSheet.
- Material handling experience in distribution and manufacturing.
- Standard of work creation and process development experience.
- Background in RF/UWB technologies.
- Automated systems experience with concentration in AGV’s and AMR’s.
- Vacation available on day 1
- 10 paid holidays
- Medical and Rx Plan options
- Dental and Vision Plan options
- Employee Assistance Program (EAP)
- Flexible Spending Accounts (FSA) for medical and dependent care
- Life Insurance and AD&D
- Short-Term and Long-Term Disability
- Accident, Critical Illness, and Indemnity Insurance
- ID Theft Protection
- Comprehensive 401(k) retirement plan with company match
- Long-Term Care Insurance
- Vacation, Sick, & Volunteer Time
- Tuition Aid Program
- A Bachelor's Degree in a related engineering field such as software, electrical, industrial, computer, computer science or computer information systems is required.
- Three or more years of applications engineering experience is required.
About the company
Raymond is a leading manufacturer of forklift trucks and pallet jacks, as well as a provider of telematics and material handling solutions to improve warehouse operations.
Description
Job Title Field Applications Engineer – Remote
About our company:
The Raymond Corporation is a division of the Toyota Industries Corporation. We empower you to do great work in a company with 100 years of success, innovation and growth. Our Associates are the foundation of our continued success. If you’re innovative and enjoy the thrill of making things happen - share our vision and grow with us.
About our team:
The Raymond Application Engineering team is a close group of dedicated innovators. We strongly believe in interdepartmental teamwork to continuously improve our methods and products in order to meet the evolving needs of our customers.
About the position:
We’re looking for a Field Applications Engineer to act as a consultant to Raymond customers, and Sales and Service Centers. This opening can be remote or on-site. You will:
About you:
It would be great if you had:
About the total compensation package:
Salary - $72,000 - $113,100 per year. Compensation depends on the selected candidate’s education and experience.
Relocation – This position may qualify for relocation.
Benefits - We recognize the value of a comprehensive benefits program for our employees and work tirelessly to make sure our package meets the needs of our employees and their families. Eligible employees can elect and participate in a variety of benefits including:
Qualifications
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