We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Job Details

Accountabilities:

• Provides services such as on-site installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment.

• Works extensively with customer to validate analyzers.

• Provides operator training for Haemonetics software and devices.

• Supports analyzer testing and evaluating calibration reagents and QC controls.

• Conducts tests using calibrated pipettes in a clinical, laboratory or research setting

• Blood sample handling as it relates to hemostasis and coagulation testing

• Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time.

• Communicates progress and outcomes against tasks to internal and external stakeholders

• Leads regular status meetings with project team.

• Demonstrates effective communication and engagement with customer.

• Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.

• Utilizes time, project-and support-tracking tools.

• Resolves and/or escalates issues in a timely manner.

• Adheres to and follows Haemonetics policies and procedures.

• Extensive overnight travel as required.

Requirements:

• Experience implementing, using and supporting laboratory, medical technology or clinical solutions in healthcare required

• Experience implementing and supporting laboratory, medical technology or clinical solutions in healthcare desired

• IT and/or software implementation experience desired

• Strong written and verbal communication skills required

• Ability to travel up to 65%

• West coast customer coverage-Candidates must be located near a major airport. Seattle, Las Vegas, Portland, Salt Lake City, Boise, Los Angeles, San Diego, Denver.

EEO Policy Statement

Pay Transparency:

The base pay actually offered to the successful candidate will take into account, without limitation, the candidate’s location, education, job-knowledge, skills, and experience in prior relevant roles. Incentives may also be provided as part of Haemonetics’ employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role.

In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, “flexible time off” for salaried employees and, for hourly employees, accrual of three to five weeks’ vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.

Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m. – 5 p.m. ET or email AskHR@Haemonetics.com .

The base salary range for this role is: