Roles/Responsibilities

Coordinate and provide guidance to Site technicians under minimal supervision from FSS/AM
Lead technical roadmap process with assistance from AM
Manage, coordinate, and deliver Small SSJ and Spot jobs with minimal supervision
Work with Service Manager to Maximize spot and SSJ revenues
Technically lead/coordinate latest Honeywell technology deployment ie. EBI upgrades, FORGE etc
Understand Honeywell contracts with BAS and be able to clearly articulate it
Ability to escalate items to drive solutions
Provide support to AM/FSS for quoting new opportunities on BAS
Be able to work independently onsite on BAS contracts as an Honeywell representative
Be technically strong to provide solution design and commissioning on Building Automation Systems as key deliverables
Reports on-going performance and proactive opportunities to the customer, maintains reporting systems that provide accurate, timely and pertinent information on contract performance (PM Reports, Forge Reports
Supports and incorporates a continuous quality improvement philosophy that encourages innovation, cooperation and teamwork
Coordinate Honeywell resources on site to maximize productivity and adherence to contract performance objectives
Help in Honeywell team technical development by providing training and sharing knowledge with junior technicians.

Must have

Minimum of 5 years of experience within technical or business field
Post-Secondary education in an engineering or technical field
Immunization (including COVID-19 vaccination) as required by the customer and in accordance with the Public Health Act.
Able to work after hours to attend urgent calls on a rotational basis on call
A driver's license

We Value

Training/Certification on Honeywell software programming tools.
Training/Certification on Networking protocols and products.
Knowledge of Microsoft Windows Operating Systems and Microsoft Office Suite.
Demonstrated ability to use tools and test equipment.
Previous industry experience
Self motivated individual with good communication and interpersonal skills and the ability to recognize and sell system enhancements
Previous technical/installation experience
Previous customer service experience

Additional Information

Field Service Engineer II - TRM specialist

Job Description