• Job Description

  Req#: R-01320511

  Work Schedule

  Standard (Mon-Fri)

  Environmental Conditions

  Laboratory Setting

  Job Description

  Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

  As a Field Service Engineer for our Transmission Electron Microscopes you enjoy working in a high-paced environment. Your proactive approach, team spirit and eagerness to continuously develop your skills are what will ultimately drive our success. Our organization is developing, and we guarantee an exciting and meaningful position in an international environment with opportunity for professional and personal growth at Thermo Fisher Scientific Inc., you have the remarkable chance to create a real-world impact.

  You will have your place of living in Switzerland, Zürich or North West Switzerland.

  What will you do?

  • Performing field service activities, including on-site installation, upgrades, preventive maintenance and system repairs on our sophisticated Thermo Scientific Transmission Electron Microscopes
  • Solving a broad range of hardware and/or software topics of varying scope and complexity
  • Coordinating your own work schedule with direct colleagues, service operations and management.
  • Guiding customers in the use of our instruments to ensure safe and effective customer operations
  • Providing technical telephone and email support, ensuring that our customers are successful in the use of their instrumentation
  • Producing timely and accurate reports of your activities: e.g. service reports and expense reports
  • Assuring the highest level of Customer Experience to achieve customer happiness and dedication
  • Work together with Colleagues from 2nd Level Support, Application and Sales
  • Providing feedback to support teams for correcting system documentation and updating procedures.

  What will you need?

  • A master degree in Mechanical, Electrical or Electronic Engineering, or any other equivalent education or experience in a high-tech environment.
  • First professional experience of two years in a relevant field is an advantage.
  • Knowledge of Electron Microscopes is an advantage but not a requirement.
  • Analytical trouble shooting and problem solving abilities
  • Skills to carry out precision mechanical work
  • IT skills, including knowledge about TCP/IP networks
  • Driving license required
  • Excellent interpersonal skills in English, verbal and in writing (German is an advantage)
  • A strong team contributor with excellent communication skills, working remotely with the ability to connect with colleagues in the region
  • Commercial skills and willing to increase business

  What we offer:

  • Employment with a forward-thinking organization that values innovation.
  • Outstanding career and development prospects.
  • Company pension scheme and other fringe benefits.
  • Company car for private use
  • Exciting company culture which stands for integrity, intensity, involvement, and innovation.

  Join us and supply to our unusual mission—enabling our customers to make the world healthier, cleaner and safer.

  Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

  If you are ready to begin this ambitious role to become part of our outstanding team, apply today with your CV and a motivation letter in English.

  Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document, they will not be acknowledged and will be deleted in line with our privacy policy.

• About the company

  Thermo Fisher Scientific is an American provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.

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