Skydio
Field Service Operations Coordinator
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Job Description
- Req#: 6686814003
Employer Industry: Drone Technology and Autonomous Flight
Why consider this job opportunity:
- Salary up to $39.23 per hour
- Opportunity for career advancement into Customer Support, Customer Success, and Deployment Engineering roles
- Join a high-performing team dedicated to innovation in autonomous flight
- Work in a dynamic and fast-paced environment that values diverse perspectives
- Engage with cutting-edge technology, including the Skydio X10 and the Skydio Paraverse simulator
What to Expect (Job Responsibilities):
- Create and manage service and repair work orders in the employer's CRM system
- Coordinate shipment of parts and replacement components to customer and partner locations
- Schedule onsite service with customers, technicians, and service partners
- Communicate repair timelines, part delivery status, and technician schedules to customers
- Maintain accurate service records, part inventories, and work order logs
What is Required (Qualifications):
- Bachelor’s degree in Business Administration, Operations Management, or a related field, or equivalent professional experience
- 1–3 years of experience in field service coordination, service operations, logistics, or customer service roles
- Proficiency with office productivity applications, CRM systems, and analytics tools
- Strong scheduling and resource allocation skills
- Excellent communication skills, both written and verbal
How to Stand Out (Preferred Qualifications):
- Familiarity with drones, electronics, or industrial equipment
- Experience with dispatching software
- Self-motivated problem solver with a customer-first mindset
- Strong attention to detail and ability to manage multiple tasks simultaneously
#DroneTechnology #AutonomousFlight #FieldService #CareerOpportunity #CustomerSatisfaction
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Skydio offers fully autonomous drones for business, public safety and creative endeavors.
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