Epson Latinoamérica
Field Service Specialist - Remote Denver
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Job Description
- Req#: 9068
**Employer Industry: Imaging Technology**
Why consider this job opportunity:
- Salary up to $95,943
- Comprehensive medical, dental, vision, and prescription drug coverage starting on the first day
- Generous paid time off, including sick time, vacation, and holidays
- 401K plan with company matching and income protection plans, including life insurance
- Opportunities for professional development, including educational reimbursement
- Supportive and passionate team environment
What to Expect (Job Responsibilities):
- Analyze product failures and perform repairs to minimize downtime for customers
- Document and submit service and repair activities while making recommendations for improved equipment performance
- Conduct installations and provide training for operators on equipment maintenance
- Deliver service training to vendors and partners as assigned by management
- Address potential customer dissatisfaction issues and escalate as necessary
What is Required (Qualifications):
- Requires more than 50% travel, often on short notice
- 5-8 years of experience in a similar role providing advanced product support for commercial and industrial printing products
- Completion of a program at a community college, technical, or commercial school (minimum of a 2-year program)
- Ability to troubleshoot computer hardware and software problems
- Field/on-site repair experience
How to Stand Out (Preferred Qualifications):
- Experience with RIP and ICC Profile creation
- Ability to organize and write technical reports
- Familiarity with product specifications and manuals
#ImagingTechnology #FieldService #CustomerSupport #CareerOpportunity #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Seiko Epson Corporation, or simply known as Epson, is a Japanese electronics company and one of the world's largest manufacturers of computer printers, and information and imaging related equipment.
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