• Job Description

  Req#: 147695

  Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
  
  At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

  Job posting end date: 06/10/2024

  We are looking for a Field Service Technician/Specialist to join our Field Service Automation EUE team.

  Your location would be in one of our offices in the northern parts of Sweden:
  Kiruna, Gällivare or Luleå.

  
  As our Field Service Technician/Specialist, you will:

  • Be active at the customer interface with direct responsibility of problem solving, maintenance hands-on and advisory work, training, and service delivery in installation, commissioning, field service and spare parts.
  • Act as first contact point in daily maintenance and operation support to our customers with On-line Process Analyzer applications.
  • Provide technical support for internal and external customers mainly in Sweden but also globally.
  • Train customers on basic operation and maintenance.
  • Promote service offering and assist in challenging customer sales cases.
  • Have a strong contribution in improving customer satisfaction.
  • Be responsible for internal and customer related reporting and documentation.

  To succeed, you will need:

  • Minimum bachelor level degree in Electrical engineering or comparable experience.
  • Understanding of maintenance practices for industrial equipment.
  • Previous experience in working with Automation equipment is seen as a benefit.
  • Good interpersonal and team working skills, with the ability to communicate regularly with internal and external customers.
  • Willingness to work at the customer interface and participate to service work.
  • Proven ability to work independently under pressure and keep to deadlines.
  • Business oriented mindset and punctual process following working method.
  • Willingness and ability to travel.
  • Willingness to deepen knowledge of Automation technology and mineral processing.
  • Good IT application capabilities.
  • Very good written and spoken communication skills in Swedish and English including technical language.

  You don’t have to tick all the boxes. Many of the listed things you can and will learn by doing. Key to success in this role is to be curious, even nosy. Get Involved. Take leadership. Be emphatic to customer’s challenges. Get excited about solving them. Do your best. Be the best version of yourself.

  Previous on-site experience is seen as benefit.

  We offer you an opportunity to work in a global community and influence the industry toward more responsible use of the world’s natural resources. We have diverse career opportunities, and we support employees’ competence development and growth. By joining Metso, you will be sitting in the driver’s seat of your own career. At Metso we value teamwork, collaboration, and diversity. You will also get a bunch of employee benefits, such as occupational health care and an employee bike if you choose.

  
  Apply by sending your resume and application through Metsos Careers page latest on June 10th 2024. Please include your salary request in your application.

  If you have questions about the position please contact recruiting manager Jani Sormunen at +358 40 571 1313 | jani.sormunen@metso.com

  
  For further information, please contact our recruiting consultant Tom Jakobsen at
  +46 702702767 or tom.jakobsen@jeffersonwells.se
  
  We are looking forward to including your application in this process.

  Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
  
  Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.
  
  Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial

• About the company

  Metso Outotec is a frontrunner in sustainable technologies, end-to-end solutions and services for aggregates, mining, metals refining and recycling industries.

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