Canon Canada

Field Service Technician (GTA) - Virtual


PayCompetitive
LocationToronto/Ontario
Employment typeOther

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  • Job Description

      Req#: 33478

      Overview

      Field Service Technician (GTA)

      • Do you like working with your hands?
      • Are you mechanically inclined?
      • Do you want to learn a trade?

      The Field Service Technician position offers an excellent opportunity for individuals seeking to launch a career in the mechanical field. As a Field Service Technician, you will be providing excellent customer service while you learn how to install and repair single and multi-functional office equipment and supporting software systems.

      Responsibilities

      Key Responsibilities

      • Install, configure, repair and maintain Single-function / Multi-functional and company products and systems at customer sites
      • Performing equipment service on a required basis within specific time parameters
      • Responding to customer calls in a prompt and efficient manner
      • Completing preventative maintenance according to regular schedules
      • Maintaining all Company tools and materials, including an accurate inventory of parts
      • Communicating with the Supervisor regularly on all aspects of service
      • Completing required service and equipment performance reports as required
      • Comply with established operational standards

      Qualifications

      To Succeed, You Will Need:

      • Mechanical aptitude
      • Experience with network connectivity is an asset
      • Knowledge of and demonstrated ability to apply computer technology to customer requirements for networked products and systems solutions
      • Post-secondary technical/technologist course in electronics preferred
      • Customer Service Aptitude
      • Excellent time management and communication skills
      • CompTIA A+ and Network+ Certification is an asset
      • Ability to work efficiently with minimal supervision
      • Possess a valid driver’s license and reliable transportation required

      *Occasional travel outside your region will be required.

      Why Join?

      VIRTUAL WORK

      • This position offers a Virtual work schedule. You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs)
      • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

      BENEFITS

      • Comprehensive health coverage plan that includes medical, dental, and vision
      • Life insurance, disability, and wellness programs
      • Vacation, Paid Personal Time, and Sick Days
      • Matching RRSP contribution & Profit Sharing Program
      • Tuition Assistance Program for professional continuing education
      • Discounts on Canon products, retailers, memberships, and more!

      EMPLOYEE PERKS

      • Employee referral program
      • Inspire Program, an online peer-to-peer recognition for redeemable points on hundreds of products
      • Community involvement
  • About the company

      Official website of Canon Canada. Learn about our Consumer, Business, Pro Photo & Video products. Get world-class Canadian Service + Support on Canon cameras, DSLR, mirrorless, lenses + accessories, home + small office printers, office printers, large ...

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