ObjectWin Technology
Field Support Technician 1
This job is now closed
Job Description
- Req#: 18-06217
- The main function of the Field Support Technician role is to provide technical assistance to computer system users.
- A typical Field Support Tech is responsible for assisting users and resolving computer problems for clients in person.
- Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity.
- May install software or perform hardware testing at the user's desk site.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
- Set up new users, including desktop configuration, email accounts, LDAP accounts, VPN accounts.
- Support employees locally with desktop issues, account issues, and access to various internal services.
- Troubleshoot software issues on employees desktops/laptops. Qualifications: Associate's degree in computer related field or equivalent training required.
- 0-2 years of experience required.
- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
- Basic ability to work independently and manage one ' s time.
- Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
Job Title: Field Support Technician 1
Location: Atlanta, GA 30339
Type: 12 Months Contract
Note: Position is located in Atlanta, GA. The position requires travel around the Atlanta area.
Job Description
Job Responsibilities:About the company
ObjectWin provides global workforce solutions,ObjectWin,Workforce Solutions,IT Solutions,Staffing and Staffing Industry to meet current and future business demands of our customers.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.