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Job Description
- Req#: 25-29630
AR Analyst- Finance Associate II
Location: Nashville, TN (Hybrid)
Duration: 6+ Months Contract (Possible extension)
schedule hours: Mon - Fri (Start time might be flexible, 7:00 AM to 9:00 AM)
AR Collections Analyst Typical Duties and Tasks:
* Builds relationships with the customers and utilizes the appropriate method of contact with the goal of collecting past due accounts.
* Works to reduce delinquency on assigned portfolio, conducts root cause analysis of past due accounts, collaborates with customers and stakeholders to resolve issues.
* Follows set escalation procedures for non-responsive customers or problem accounts based on careful analysis of the situation.
* Effectively utilizes technology, systems, and tools to accomplish set tasks and goals.
* Collaborates with customers and stakeholders to drive resolution of past dues.
* Full range AR portfolio management.
Position Requirements:
* High School Diploma
* At least 1-year Prior Collections and Customer Service experience preferred
* Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience with Excel
* Excellent interpersonal and communication skills, (written and oral)
* Personal accountability and high level of integrity
* Attention to detail
* Team player
* Good time management skills
1. Experience with customer service environments, preferably in shared services but not required.
2. Strong communication skills – written and oral.
3. Analytical skills – root cause analysis and process improvement.
4. Happy to consider New College Graduates - Associates' and/or Bachelors' Degrees in business-related disciplines preferred but not required.About the company
Founded in 2002, TalentBurst is the national leader staffing supplier to large MSP contingent workforce programs. Through our 4 delivery centers in Boston, San Francisco, Miami and Gurgaon, India we support 90 Fortune 500 customers every week filling I...
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