• Job Description

  Req#: R0067211

  Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
  
  All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

  
  If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
  

  
  Closing Date:

  
  Type of Position:

  Professional Staff - Academic Affairs

  
  Workstudy Position:

  No

  
  Job Type:

  Regular

  
  Work Shift:

  Day Shift (United States of America)

  
  Sponsorship Available:

  No

  
  Institution Name:

  University of Arkansas at Fort Smith

  University of Arkansas – Fort Smith

  The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that’s redefining higher education. We’re on a mission to provide transformative, hands-on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor’s, and master’s degrees. We’re committed to building a diverse community that mirrors Arkansas’s rich tapestry, reflecting our dedication to serving the state’s varied population while enhancing the quality of our institution.

  As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.
  

  Fort Smith, Arkansas

  Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities.

  Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

  If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

  
  Department:

  Financial Aid Operations

  
  Department's Website:

  
  Summary of Job Duties:

  The Financial Aid Advisor works under general supervision and is responsible for assisting the general student population with completing the financial aid application, determining financial aid eligibility, and packaging student financial aid and scholarships in accordance with federal, state, and institutional policies and procedures. Represents the University as a student advocate who is committed to helping students find educational success. The position reports to the Director of Financial Aid .

  
  Qualifications:

  Required Education and/or Work Experience: Minimum qualifications include a bachelor’s degree and one year of experience in financial aid and/or higher education. Other job-related education and/or experience may be substituted for part of these requirements.

  Preferred Education and/or Work Experience: Experience as a liaison with federal, state, county, and other agencies to provide data, interpret, and apply changes in rules and regulations.

  Essential Job Duties and Responsibilities:

  • Counseling and advising students on matters related to Title IV federal student aid programs, state financial aid programs, and university scholarship programs.
  • Determine financial aid eligibility, review supporting documentation, and package Title IV federal student aid offers according to federal regulations; perform federal verification of student aid application data in accordance with federal, state, and institutional guidelines.
  • Monitor financial aid eligibility for students to prevent over awards of federal funds caused by external scholarships and third-party payments; monitor student satisfactory academic progress requirements, review financial aid suspension appeals and render appeal decisions.
  • Assist students with web-based financial aid application procedures and electronic student loan application procedures.
  • Travel to area high schools and conduct presentations to educate students and families about the value of a college education and paying for college costs.
  • Assist staff members from other student service offices in providing quality information necessary to student success.
  • Responsible for at least one program specific task such as Work Study, Foundation Scholarships, Athletic Scholarships, ADHE programs, PLUS Loans, Alternative Loans, R2T4, outside designated scholarships, etc.

  Other Job Duties and Responsibilities:

  • Other duties as assigned.

  Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and by providing leadership to subordinates. Requires consistent on-time attendance.

  Knowledge, Skills, and Abilities: To perform the job successfully, the following competencies are required for the essential functions of this position:

  • Ability to communicate effectively with students, parents, staff, and faculty.
  • Demonstrate a friendly, helpful attitude and commitment to making a difference.
  • Ability to successfully function within a fast paced, dynamic environment, in a variety of situations, while maintaining accuracy and attention to detail.
  • Understand FERPA and other laws that govern higher education and federal student aid.
  • Commitment to a high level of quality customer service.
  • Professional demeanor.
  • Some public speaking is required.
  • Ability to maintain confidentiality.
  • Excellent oral and written communication, critical thinking, and problem-solving skills.
  • Strong computer skills with multiple software application experience, such as Banner or other development software, Microsoft Office applications and/or other reporting software.

  
  Additional Information:

  Working Relationships: Ability to work efficiently and collaboratively with UAFS students and families, administrators, staff, faculty, and alumni; campus guests; donors; community members.

  List Employees Supervised: No direct line supervision or disciplinary responsibilities.

  Special Job Dimensions: Work performed primarily in an office setting. While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee regularly talks and hears. Employee occasionally lifts items up to 10 pounds. Routine work schedule Monday through Friday, 8:00am to 5:00pm with occasional overtime and travel required. Extended hours required during peak periods.

  Background Check Requirements. Criminal and Financial Background Check and Motor Vehicle Registry (MVR) Check. Position requires employee to complete Arkansas Mandated Reporter training prior to employment.

  
  Salary Information:

  $35,000-$37,000/year, commensurate with education and experience.

  
  Required Documents to Apply:

  Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s)

  
  Optional Documents:

  Proof of Veteran Status

  
  Special Instructions to Applicants:

  
  Recruitment Contact Information:

  Human Resources 479-788-7080

  
  All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

  Please do not send to listed recruitment contact.

  
  Pre-employment Screening Requirements:

  Criminal Background Check, Financial Credit Check, Motor Vehicle Reports Check

  This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

  The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

  Persons must have proof of legal authority to work in the United States on the first day of employment.

  All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

  
  Constant Physical Activity:

  Hearing, Manipulate items with fingers, including keyboarding, Sitting

  
  Frequent Physical Activity:

  Reaching, Talking

  
  Occasional Physical Activity:

  Feeling, Grasping, Standing, Walking

  
  Benefits Eligible:

  Yes

• About the company

  The University of Arkansas is a public land-grant, research university in Fayetteville, Arkansas.

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