• Job Description

  Req#: R0011686

  We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

  Our Workforce Is Expanding Beyond New Hampshire!

  We currently offer remote work for those residing in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

  The Opportunity

  The Financial Aid Specialist I supports the administration of federal, state, and institutional aid. You will process financial aid following all federal, state, and institutional regulations and policies. You will report directly to the Associate Director of Financial Aid.

  In this Role You'll Get To:

  • Complete specialized training to gain complete understanding of the financial aid cycle, federal regulations and all aspects of internal and external compliance.
  • Review student files before awarding to complete any federal or institutional verification, C-Flag requirements.
  • Evaluate student files for eligibility of federal, state, institutional, and private financial aid programs.
  • Review documentation surrounding unusual circumstances by making adjustments or revisions to costs, need, or dependency status.
  • Identify missing, incomplete, or incorrect student information and resolve through communication with the Student Finance Counselors.
  • Troubleshoot processing problems and technical issues with regard to the system and Colleague software.
  • Consult with the appropriate resources.
  • Other responsibilities as assigned.

  What we're Looking For:

  • Employment is dependent upon successful access to the National Student Loan Data System, which requires all federal student loans to be in good standing and not in default and a credit check to review that student loans are not in default
  • A Bachelor's degree or equivalent education and experience
  • Experience in a processing or financial aid environment or equivalent education and experience
  • Must have experience with Microsoft Word, Excel (can perform complex functions), and Outlook

  Other Qualifications:

  • Areas of concentration may include verification/c-flag, packaging, loan revisions, direct loan and return of Title IV management, financial literacy or student loan debt/default prevention functions
  • Datatel/Colleague experience

  Thinking about the job, but not sure you should apply? We still want to hear from you.

  We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!

  Are Benefits Important to You?

  We offer exceptional benefits, many available starting on the first day of employment:

  Anthem BlueCross affordable, low-deductible Medical Insurance available on day one

  Low to no-cost Dental, Vision and Life Insurance options

  5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

  A 401(k) Retirement Plan with an annual employer contribution of up to 6%, subject to eligibility and vesting criteria

  Tuition Benefits with family offerings

  Who Are We?

  SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.

  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

  Remote Work Disclaimer

  Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions.

  Please note that a background check is required for employment.

• About the company

  At SNHU, we put our mission to work — and it makes for much more than your typical 9 to 5. In fact, it’s one of many reasons we’ve been voted one of The Chronicle of Higher Education’s best colleges to work for every year since its inception. We’re proud to hold that title, because it shows that even as we grow, we’re still committed to creating opportunities – both for our learners and our employees. From online faculty and staff positions to work study opportunities for campus learners, we offer a supportive space to start or continue a career in higher education.

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