NHS
Financial Assessments and Benefits Visiting Officer
This job is now closed
Job Description
- Req#: C9388-23-1475?language=en&page=1366&sort=publicationDateDesc
- Professional knowledge acquired through Diploma/ NVQ Level 4 in Welfare Benefits or equivalent, or substantial current experience of local authority charging policies and delivery of comprehensive welfare benefit advice
- Substantial proven relevant working knowledge of the Welfare Benefit System, through previous employment/volunteering
- Knowledge of the financial assessment process
- Substantial proven relevant experience of frontline service delivery in benefits advice, health or social care
- Understanding of the principles of Independent Living and Person-Centred Awareness
- Substantial proven relevant experience of frontline service delivery in benefits advice, health or social care
- Knowledge and understanding or relevant legislation (CRAG, Fairer Charging, Care Act) that apply to social care service users
- Understanding of the legislative framework of Statutory Health and Social Care provision - Fair Access to Care (and The Care Act 2014)
- Experience of working with Local Authority charging policies
- Experience of working in partnership with other agencies
- Professional knowledge acquired through Diploma/ NVQ Level 4 in Welfare Benefits or equivalent, or substantial current experience of local authority charging policies and delivery of comprehensive welfare benefit advice
- Substantial proven relevant working knowledge of the Welfare Benefit System, through previous employment/volunteering
- Knowledge of the financial assessment process
- Substantial proven relevant experience of frontline service delivery in benefits advice, health or social care
- Understanding of the principles of Independent Living and Person-Centred Awareness
- Substantial proven relevant experience of frontline service delivery in benefits advice, health or social care
- Knowledge and understanding or relevant legislation (CRAG, Fairer Charging, Care Act) that apply to social care service users
- Understanding of the legislative framework of Statutory Health and Social Care provision - Fair Access to Care (and The Care Act 2014)
- Experience of working with Local Authority charging policies
- Experience of working in partnership with other agencies
Job summary
We're looking for a motivated individual to visit clients in their own home or call clients to assess contributions for social care services and assist with benefit claims.
To be a FAB Officer it is essential that applicants have knowledge of the benefits system and its implications for Social Services clients, you must be able to exhibit up to date knowledge and understanding of the responsibilities and operational activities of the financial assessment function and adult social care. To include an ability to demonstrate compassion and knowledge when working with families, colleagues and providers to ensure that the finance journey experienced by clients is efficient, accurate, informative and supportive at all times. It is important that delays are avoided and demand is met. You will, ideally, have current experience and be able to demonstrate complete understanding for how a charge is calculated, referring to the appropriate aspects of policy as required.
This is an exciting time to join the FAB, as we build for the future and grow with demand in preparation for change to ensure our service can deliver.
If you are flexible, adaptable, can work under pressure and hold all the necessary skills, experience and knowledge and are prepared to go the extra mile, then this is an excellent opportunity for you to work within a dynamic and developing service environment.For an informal chat please call Rachel Harris on 01803 219772
Main duties of the job
To complete financial assessments and support income maximisation through benefits entitlement calculations for clients in receipts of social care services. Assessment are completed face to face, by phone or in the office.
About us
Financial Assessment and Benefits Team is a small efficient team providing extensive support to the multi-disciplinary teams whose vision is to provide safe, seamless, high-quality care incorporating Trust Values.
Why work with us
Date posted
12 December 2023
Pay scheme
Agenda for change
Band
Band 5
Salary
£28,407 to £34,581 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
388-5816417-A&C
Job locations
Torquay ISU
Union Street
Torquay
TQ1 3YA
Job descriptionJob description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification .
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification .
Person SpecificationPerson Specification
Qualifications and Training
Essential
Knowledge and experience
Essential
Desirable
Qualifications and Training
Essential
Knowledge and experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Torquay ISU
Union Street
Torquay
TQ1 3YA
Employer's website
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Torquay ISU
Union Street
Torquay
TQ1 3YA
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.