Financial Services Specialist 1 – Remote - Arizona

Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-628280
      Employer Industry: Retail

      Why Consider this Job Opportunity:
      - Shift differential pay available
      - Work from home subsidy up to $50/month
      - Opportunity for career advancement and growth within the organization
      - Fully remote work position
      - Supportive and collaborative work environment
      - Chance to uphold Nordstrom's tradition of Legendary Customer Service

      What to Expect (Job Responsibilities):
      - Answer complex inbound account inquiries related to Visa, Retail, Debit, Loyalty Program, and Gift Card products
      - Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues, and other online-related questions
      - Enter and review new account applications from multiple channels
      - Process register referrals, transactions, credit line increase requests, and payments
      - Perform other duties as assigned

      What is Required (Qualifications):
      - 1+ years of experience in customer service
      - Quiet, distraction-free, secure workspace
      - Ability to work flexible schedules, including nights and weekends
      - Reliable Internet connection with minimum required speeds
      - Clear and professional communication skills
      - Strong analytical, problem-solving, and decision-making skills

      How to Stand Out (Preferred Qualifications):
      - Demonstrated computer experience and technical troubleshooting acumen
      - High level of self-motivation and ability to work autonomously
      - Ability to handle a high volume of calls with detail and accuracy

      #Retail #CustomerService #RemoteWork #CareerGrowth #LegendaryService

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.