Employer Industry: Retail

Why Consider this Job Opportunity:
- Shift differential pay available
- Work from home subsidy up to $50/month
- Opportunity for career advancement and growth within the organization
- Fully remote work position
- Supportive and collaborative work environment
- Chance to uphold Nordstrom's tradition of Legendary Customer Service

What to Expect (Job Responsibilities):
- Answer complex inbound account inquiries related to Visa, Retail, Debit, Loyalty Program, and Gift Card products
- Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues, and other online-related questions
- Enter and review new account applications from multiple channels
- Process register referrals, Nordstrom.com transactions, credit line increase requests, and payments
- Perform other duties as assigned

What is Required (Qualifications):
- 1+ years of experience in customer service
- Quiet, distraction-free, secure workspace
- Ability to work flexible schedules, including nights and weekends
- Reliable Internet connection with minimum required speeds
- Clear and professional communication skills
- Strong analytical, problem-solving, and decision-making skills

How to Stand Out (Preferred Qualifications):
- Demonstrated computer experience and technical troubleshooting acumen
- High level of self-motivation and ability to work autonomously
- Ability to handle a high volume of calls with detail and accuracy

#Retail #CustomerService #RemoteWork #CareerGrowth #LegendaryService

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.