Nordstrom Canada Retail Inc
Financial Services Specialist - 1 Remote - Colorado
This job is now closed
Job Description
- Req#: R-724061
Employer Industry: Retail Financial Services
Why consider this job opportunity:
- Salary up to $28.00 per hour
- Eligible for incentive pay after successful completion of training
- Monthly work-from-home subsidy of $50
- Comprehensive benefits including medical, dental, and retirement options
- Opportunity to work in a fully remote environment with flexible scheduling
- Strong emphasis on employee support and development
What to Expect (Job Responsibilities):
- Handle complex inbound account inquiries related to Visa, Retail, Debit, Loyalty Program, and Gift Card products
- Troubleshoot customer inquiries regarding online enrollment, passwords, and sign-on issues
- Enter and review new account applications from various channels, including stores and online
- Process register referrals, transactions, and credit line increase requests
- Perform additional duties as assigned by leadership
What is Required (Qualifications):
- Minimum of 1 year of experience in customer service
- Ability to manage a high volume of calls with detail and accuracy
- A quiet, secure workspace free from distractions
- Proficient in using a computer while stationed at a desk, including headset usage
- Strong analytical, problem-solving, and decision-making skills
How to Stand Out (Preferred Qualifications):
- Experience in a virtual customer service environment
- Familiarity with technical troubleshooting and navigating multiple systems
- Clear and professional communication skills, both verbal and written
#RetailJobs #CustomerService #RemoteWork #FlexibleSchedule #CareerGrowth
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