Employer Industry: Retail Financial Services

Why consider this job opportunity:
- Salary up to $28.00 hourly
- Eligible for incentives after completing training
- Monthly work-from-home subsidy of $50
- Comprehensive benefits including Medical/Vision, Dental, Retirement, and Paid Time Away
- Opportunity to work in a fully remote environment
- Supportive company culture focused on employee well-being and development

What to Expect (Job Responsibilities):
- Handle complex inbound account inquiries and escalate issues as needed
- Troubleshoot customer inquiries related to online enrollment and access issues
- Enter and review new account applications from various channels
- Process and review transactions, referrals, and credit line requests
- Perform additional duties as assigned by management

What is Required (Qualifications):
- Minimum of 1 year of experience in customer service
- Ability to manage a high volume of calls with accuracy and attention to detail
- A quiet and secure workspace free from distractions
- Strong self-motivation and ability to work autonomously in a virtual setting
- Excellent verbal and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience with technical troubleshooting and navigating multiple systems
- Ability to work a flexible schedule, including nights and weekends

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