• Job Description

  Req#: 38927
  • Position ID: 38927
  • Job Category: Emergency, Fire and Paramedics Services
  • Division & Section: Fire Services, Fire Svcs Comm, Tech & Org Performance
  • Work Location: EMS Headquarters, 4330 Dufferin St, Toronto, M3H 5R9
  • Job Type & Duration: Full-time, Permanent
  • Hourly Rate: $32.54
  • Shift Information: Monday to Friday, 42 hours per week
  • Affiliation: L3888 Firefighters
  • Number of Positions Open: 1
  • Posting Period: 29-JUN-2023 to 14-JUL-2023

  Reporting to the Captain within Business Analytics and Decision Support Division of the Toronto Fire Services, the Analyst will be responsible for providing business intelligence (BI) or geospatial analysis and data services for turning data into critical information and insights that can be used for making sound business decisions. The primary functions associated with the role include, but are not limited to the following core services, with a focus on area of specialization in business intelligence or geographic information systems:

  Major Responsibilities

  • Support strategic decision making through the provision of data, statistical analysis, visualizations, and research
  • Build rapport with team members, stakeholders, and other partners through effective communication
  • Capture, interpret and document end-user requirements for data, analysis, or on-line reports
  • Develop and execute database queries and participate in analysis work or for fulfilling information requests
  • Create informative visualizations that intuitively display large or complex data relationships with the goal of providing actionable results
  • Prepare Excel analysis and PowerPoint presentations
  • Prepare and maintain technical and procedural documentation
  • Provide and apply quality assurance best practices
  • Provide stakeholders guidance or training on problem solving, analytical practices, or business intelligence or geospatial front-end solutions
  • Collaborate with team in the design and development of analysis datasets, data warehouse, data models, data capture automations or other data related strategies to solve critical business problems
  • Conduct research, make recommendations on BI or GIS solutions, products, services, and standards
  • Trouble shoot business intelligence solutions, data warehouse related systems, working with members of Technology Division to resolve issues or performance-tune applications as necessary
  • Acquire data from primary or secondary data sources or leverage existing data sets to create new data assets, and maintain assets according to established business rules and data governance practices
  • Assist with improving data quality through use of data analysis and tools
  • Ensure data provided to requesters comply with organizational policies and laws such as MFPIPA
  • Other related tasks as required

  In addition to the above duties the successful candidates are required to:

  • Continually maintain a high standard of professionalism, integrity, reliability, and credibility, which are fundamental requirements for this position
  • Function as an integral member of the City of Toronto workforce to support corporate vision and mission statements
  • Function as an integral member of the Toronto Fire Service workforce to deliver and support Division specific vision and mission statements
  • Function as an integral member of the Toronto Fire Service emergency response team to deliver and support Division specific goals of emergency response and preparedness

  Minimum Qualifications

  Your application must describe your qualifications as they relate to the following:

  Must possess:

  • Post-secondary degree or diploma in the field of Mathematics, Data Science, Computer Science, Computer Engineering, Information Systems, Geomatics, Geographic Information Systems, Geography, or another related field.
  • Must have a minimum of 3 years' experience as a data or GIS analyst.
  • Considerable experience (within the last 5 years) in reporting tools such as PowerBI, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS) OR GIS solutions such as ESRI ArcGIS (desktop and online) in an enterprise environment.
  • Experience related to database queries, data warehouse design, geodatabases, dimensional modeling, data integration and ETL (Extract, Transform, Load) processes and technologies.

  Must also possess:

  • Analytical mind with a problem-solving aptitude and keen attention to detail.
  • Experience using MS Office (Word, Excel etc.) and Visio.
  • Well-developed verbal and written communication skills.
  • Strong technical documentation skills.
  • Strong customer service orientation.
  • Proven abilities to take initiative and be innovative.
  • Work independently with minimum supervision.
  • Positively interact with others within a diverse work environment.
  • Manage multiple simultaneous assignments, effectively prioritize tasks, and demands.

  Note:

  • Pass in-house entry level TFS exam
  • Must provide a Criminal Record Check obtained from a police service in Ontario, to the satisfaction of Fire Services
  • Psychometric testing may be required

  Assets
  

  • Possess a valid Ontario Driver's License Class "G"
  • Project Management or Business Analysis certification
  • Commitment to personal and professional development and in continuing education through ongoing learning.
  • Knowledge of and experience with programming (R, Python, PowerShell, or JSON)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (e.g., Excel, SPSS, SAS etc.)

  Equity, Diversity and Inclusion

  The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

  Accommodation

  The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’s Hiring Policies and Accommodation Process.

• About the company

  Toronto (/təˈrɒntoʊ/, locally /ˈtrɒnoʊ, -nə/) is the capital city of the Canadian province of Ontario.

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