NHS
Fixed-Term Part-Time Care Navigator (20 Hours per week)
This job is now closed
Job Description
- Req#: A5678-25-0005?language=en&page=921&sort=publicationDateDesc
- Monday 08:00-18:00
- Tuesday 08:00-18:00
- Assisting the wider Clinical team in ensuring that administrative duties and tasks are completed to a high standard
- Greeting Patients at our Reception point and dealing with queries and requests.
- Handling calls from patients and dealing with queries and requests.
- Ensuring that Reception duties are completed in a timely manner, including opening up and locking up.
- Ensuring that patient information is dealt with sensitively and accurately.
- Booking appointments.
- Triaging our Duty Doctor on the day emergency appointments and signposting where appropriate.
- Assisting the wider Clinical team in ensuring that administrative duties and tasks are completed to a high standard
- Greeting Patients at our Reception point and dealing with queries and requests.
- Handling calls from patients and dealing with queries and requests.
- Ensuring that Reception duties are completed in a timely manner, including opening up and locking up.
- Ensuring that patient information is dealt with sensitively and accurately.
- Booking appointments.
- Triaging our Duty Doctor on the day emergency appointments and signposting where appropriate.
- Assisting the wider Clinical team in ensuring that administrative duties and tasks are completed to a high standard
- Greeting Patients at our Reception point and dealing with queries and requests.
- Handling calls from patients and dealing with queries and requests.
- Ensuring that Reception duties are completed in a timely manner, including opening up and locking up.
- Ensuring that patient information is dealt with sensitively and accurately.
- Booking appointments.
- Triaging our Duty Doctor on the day emergency appointments and signposting where appropriate.
- Experience of working in Primary Care is desirable but not essential as full training will be provided for the successful candidate.
- GCSE Maths and English
- IT Literacy
- Basic working knowledge of IT is essential. This includes using emails and competency in Microsoft Office software.
- Experience of working in Primary Care is desirable but not essential as full training will be provided for the successful candidate.
- GCSE Maths and English
- IT Literacy
- Basic working knowledge of IT is essential. This includes using emails and competency in Microsoft Office software.
Job summary
Job summary
We are recruiting a fixed-term part-time Care Navigator to provide patient care and service as an immediate start until Friday 2nd January 2026 at our vibrant and busy town centre GP Practice.
The hours of work will be as follows:
Total 20 hours
The successful candidate will work as part of our welcoming and experienced Administrative team at both our Reception and in our Admin room, where phone calls are handled.
This role is ideal for someone who enjoys helping people and working alongside others to provide outstanding patient care.
Full training will be given; please get in touch if you feel this job could be right for you.
Main duties of the job
Main duties of the job
The successful candidate will be committed to giving the best level of patient care possible and will uphold patient dignity and confidentiality at all times.
The Care navigator role is comprised of the following main duties:
These examples are not exhaustive; further information will be provided upon receipt of application.
About us
Overview of your organisation
We are a friendly and well established GP Practice in the busy heart of Maidstone town centre.
Patient care is at the forefront of our core values and the role of the Care Navigator is reflective of someone who strives to help people and who has a pleasant and approachable manner which makes both teamwork and individual work achievable.
We are training Practice which means that we enjoy helping our staff build on existing skills and explore and develop new skills; there are so many possibilities!
If you are caring, compassionate and love to make a difference; get in touch on vinemc@nhs.net
We look forward to hearing from you!
Details
Date posted
26 June 2025
Pay scheme
Other
Salary
£12.39 an hour
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
A5678-25-0005
Job locations
The Vine Medical Centre
13 Tonbridge Road
Maidstone
Kent
ME16 8RL
Job descriptionJob description
Job responsibilities
The successful candidate will be committed to giving the best level of patient care possible and will uphold patient dignity and confidentiality at all times.
The Care navigator role is comprised of the following main duties:
These examples are not exhaustive; further information will be provided upon receipt of application.
Job responsibilities
The successful candidate will be committed to giving the best level of patient care possible and will uphold patient dignity and confidentiality at all times.
The Care navigator role is comprised of the following main duties:
These examples are not exhaustive; further information will be provided upon receipt of application.
Person SpecificationPerson Specification
Experience
Desirable
Qulaifications
Essential
Qualifications
Essential
Experience
Desirable
Qulaifications
Essential
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Vine Medical Centre
Address
The Vine Medical Centre
13 Tonbridge Road
Maidstone
Kent
ME16 8RL
Employer's website
https://www.thevinemedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Vine Medical Centre
Address
The Vine Medical Centre
13 Tonbridge Road
Maidstone
Kent
ME16 8RL
Employer's website
https://www.thevinemedicalcentre.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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